I like that you earn rewards quickly when you play all the time. I've been having problems, though I haven't been getting any loyalty points when I make a purchase. It's really upsetting and frustrating. I play a lot and spend way too much money every month, and not getting my loyalty points has taken me back to bronze when I was at gold or higher in November.
189 people found this review helpful
February 13, 2024
Hi there, we’re sorry to hear that your gems aren’t adding up. We’d like to look into this matter further to make sure you don’t lose out on what you’ve earned! Please contact us with your receipts at firstname.lastname@example.org.
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I've been getting a "reward speed decrease" too often with new games. I downloaded them via mistplay, but I'm not getting credited because Mistplay says, "Maybe a network error occurred during the download." Now, after level 5, you won't be getting any rewards, basically. And it will be impossible to level up in that game. The first time it happened, I accepted it. Now, it's happening to so many new game downloads that I had never played before. This is your problem, Mistplay. Fix it
920 people found this review helpful
Hi there, we’re sorry to hear about this sudden slowdown! To determine how your earning speed could’ve been impacted and verify whether there are issues with your account, please contact us at email@example.com!
The app use to be great. 3000 to cash out for $10 but now it's 4000 for $10. New games once they hit level 5 the speed goes all the way down. Once you spend real money for the game rewards it will randomly lock the game and never reward. People don't realize it's hard to level up the game as it is as you go farther. What is sad is I played this app all the time, but I like cosmic rewards better now. It pays the same but still tracks correctly
64 people found this review helpful
February 17, 2024
Hey there, thanks for reaching out! We’re always looking for new ways to enhance the Mistplay experience. We encourage you to share your thoughts and suggestions at firstname.lastname@example.org so we can work on making Mistplay the best it’s ever been.