75.8K reviews
Content rating
Everyone
5M+
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Content rating
Everyone
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About this app

The M-KOPA app is designed to help existing customers.

Currently the app supports customers using M-KOPA to finance Samsung and Nokia phones on a Pay-As-You-Go model. From the app you can pay to unlock your devices, see your account balances, and quickly contact M-KOPA.

To login to the app, you will need to be an M-KOPA customer. If you would like information about how M-KOPA can help you get a phone please visit our website: www.m-kopa.com

**In Kenya, M-KOPA customers can get access to cash loans through the app**

Loan amounts: Ksh 4,000-15,000
Repayment period: 105-282 days
Interest rate (monthly): 5.6-9.1%
Interest rate (annual/APR): 67-109%

No fees, no late penalties.

Example: Borrow Ksh 7,000 with a total interest amount of Ksh 3,320 to be repaid over 258 days. The principal amount to be repaid is Ksh 7,000, and the interest amount to be repaid is Ksh 3,320. The interest amount is fixed and won't increase even if the customer's payments are behind schedule or if the customer takes more than 258 days to pay. There are no fees or late penalties charged -- the interest amount is the only cost of the loan.
The M-KOPA App helps customers manage their M-KOPA products.
Updated on
Sep 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Financial info, App activity and 2 others
  • This app may collect these data types
    Personal info, Financial info and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

75.8K reviews
Jerry Rowland
September 14, 2026
it's a beautiful app, so I thought at the beginning when I finished paying for my Samsung A06 and subsequently finished paying for a cash loan I collected but after I took another cash loan and decided to pay off ontime so I can get another one, the app completely wouldn't give me any offers again. So sad and annoying right now when you're hoping on something and it failed you afterwards.
4 people found this review helpful
M-KOPA Holdings Limited
September 14, 2026
Dear Jerry Rowland, Thank you for your valuable feedback. We apologize for any inconvenience you faced. We are actively working on improvements and would love to hear more from you. In the meantime, please share your details on WhatsApp: +254799136761, and an agent will be in touch.
William musila Kasuki
August 28, 2026
The app can be reliable at times, and can be annoying other times. I have been paying off my loans and applying fore more..but currently, the system declined the loan offer instead gave offers for smartphones. Technically, how do you offer phones while someone has another?
11 people found this review helpful
M-KOPA Holdings Limited
August 28, 2026
Dear William Musila Kasuki, thank you for your valuable feedback. We apologize for any inconvenience you faced. We are actively working on improvements and would love to hear more from you. In the meantime, please share your details on WhatsApp: +254799136761, and an agent will be in touch.
Dennis Karanja
September 8, 2026
My name is Dennis Karanja. I paid my M-KOPA loan 100% on time until completion. When I need a cash loan, you keep saying "the system is automated" and "keep checking the app". Which system punishes a loyal customer who never defaulted? No clear criteria, only automated replies, if loyal mean nothing, then mkopa not helping hustler, ur using us, very disappointed
5 people found this review helpful
M-KOPA Holdings Limited
September 8, 2026
Dear Dennis Karanja, thank you for your interest in our cash loan feature. We are working to make cash loans available to all customers who qualify as soon as possible. In the meantime, please share your details on WhatsApp: +254799136761, and an agent will be in touch.

What’s new

Feature improvements and bug fixes.