4.2
61.7K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

The M-KOPA app is designed to help existing customers.

Currently the app supports customers using M-KOPA to finance Samsung and Nokia phones on a Pay-As-You-Go model. From the app you can pay to unlock your devices, see your account balances, and quickly contact M-KOPA.

To login to the app, you will need to be an M-KOPA customer. If you would like information about how M-KOPA can help you get a phone please visit our website: www.m-kopa.com

**In Kenya, M-KOPA customers can get access to cash loans through the app**

Loan amounts: Ksh 4,000-15,000
Repayment period: 105-282 days
Interest rate (monthly): 5.6-9.1%
Interest rate (annual/APR): 67-109%

No fees, no late penalties.

Example: Borrow Ksh 7,000 with a total interest amount of Ksh 3,320 to be repaid over 258 days. The principal amount to be repaid is Ksh 7,000, and the interest amount to be repaid is Ksh 3,320. The interest amount is fixed and won't increase even if the customer's payments are behind schedule or if the customer takes more than 258 days to pay. There are no fees or late penalties charged -- the interest amount is the only cost of the loan.
Updated on
May 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
61.6K reviews
Laura Richard's (Romi)
April 28, 2026
Well, I can't begin to express my disappointments... After paying for at most 100k, cash loans included without a day missed, thinking that'd make a difference on my credit score, I was shocked when I they indicated that I was not qualified for the next loan,... It's disappointing and I'd recommend unistalling the app and never put your trust on these guys... Everytime I contact the agents they say.... "Sorry they are automatically generated...".... Then I guess your machines are broken...
3 people found this review helpful
M-KOPA Holdings Limited
April 28, 2026
Dear Laura, Thank you for your valuable feedback. We apologize for any inconvenience you faced. We are actively working on improvements and would love to hear more from you. In the meantime, please share your details on WhatsApp:0799136761, and an agent will be in touch.
Areo Gideon Olaoluwa
April 10, 2026
After repaying my previous loan, I was offered a loan of ₦120,000, which I applied for. However, it has now been four days and I have not received the disbursement. Additionally, I noticed that the loan offer is no longer visible on my account. This situation is quite concerning and disappointing. I would appreciate it if you could urgently look into this matter and provide a clear update on the status of my application as soon as possible.
92 people found this review helpful
M-KOPA Holdings Limited
April 13, 2026
Dear Gideon, Thank you for your valuable feedback. We apologize for any inconvenience you faced. We are actively working on improvements and would love to hear more from you. In the meantime, please share your details on WhatsApp:0799136761, and an agent will be in touch.
isaac cleophus
March 4, 2026
The app is amazing, it works so well but now the problem comes on the loan. I had a loan of Ksh. 22000, I took the savings that I had to pay the loan in good time, hoping that they will give me another loan with an increased limit. I'm so disappointed in a way that I can't explain, I was simply told that I can't qualify for another loan, I can only be given another phone, what for to be honest. You guys need to be serious just for ones.
28 people found this review helpful
M-KOPA Holdings Limited
March 4, 2026
Dear Isaac, Thank you for your valuable feedback. We apologize for any inconvenience you faced. We are actively working on improvements and would love to hear more from you. In the meantime, please share your details on WhatsApp:0799136761, and an agent will be in touch.