M-KOPA

M-KOPA Holdings Limited

About this app

The M-KOPA app is designed to help existing customers.

Currently the app supports customers using M-KOPA to finance Samsung and Nokia phones on a Pay-As-You-Go model. From the app you can pay to unlock your devices, see your account balances, and quickly contact M-KOPA.

To login to the app, you will need to be an M-KOPA customer. If you would like information about how M-KOPA can help you get a phone please visit our website: www.m-kopa.com

**In Kenya, M-KOPA customers can get access to cash loans through the app**

Loan amounts: Ksh 4,000-15,000
Repayment period: 105-282 days
Interest rate (monthly): 5.6-9.1%
Interest rate (annual/APR): 67-109%

No fees, no late penalties.

Example: Borrow Ksh 7,000 with a total interest amount of Ksh 3,320 to be repaid over 258 days. The principal amount to be repaid is Ksh 7,000, and the interest amount to be repaid is Ksh 3,320. The interest amount is fixed and won't increase even if the customer's payments are behind schedule or if the customer takes more than 258 days to pay. There are no fees or late penalties charged -- the interest amount is the only cost of the loan.

Ratings and reviews

I was advised by mkopa agents to update my app after finishing paying my cash loan. But they are offering only smartphones when I actually have another one😥 We need cash not smartphones. They are frustrating you to repeat explaining the issue you have already raised. Kindly note, MKOPA are no longer offering cash loans🙏 PAY AS YOU LOOK FOR OTHER SOURCES

My name is Victor I have already provided my identification details several times, but my issue remains unresolved. The ₦4,500 payment was mistakenly sent to another M-KOPA account belonging to my brother. His account has already been fully paid, and he has no outstanding debt. I need your team to investigate the mistaken payment and help recover or transfer the ₦4,500 to my correct account and fix your software programme every paidoff loan account should reject or refund any extra cash

The app can be reliable at times but most times it's annoying. I have been paying up my loan regularly without fail, and now I'm suddenly not eligible for a loan. You don't just remove a consistent and well paying customer for no particular reason it's annoying. Use my last cash to make payment in August with the hope that I'm taking a new loan and since August till date I was told im not eligible. If someone is paying regularly, you just don't cut them off for no reason.

What’s new

Feature improvements and bug fixes.