4.3
71.2K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

The M-KOPA app is designed to help existing customers.

Currently the app supports customers using M-KOPA to finance Samsung and Nokia phones on a Pay-As-You-Go model. From the app you can pay to unlock your devices, see your account balances, and quickly contact M-KOPA.

To login to the app, you will need to be an M-KOPA customer. If you would like information about how M-KOPA can help you get a phone please visit our website: www.m-kopa.com

**In Kenya, M-KOPA customers can get access to cash loans through the app**

Loan amounts: Ksh 4,000-15,000
Repayment period: 105-282 days
Interest rate (monthly): 5.6-9.1%
Interest rate (annual/APR): 67-109%

No fees, no late penalties.

Example: Borrow Ksh 7,000 with a total interest amount of Ksh 3,320 to be repaid over 258 days. The principal amount to be repaid is Ksh 7,000, and the interest amount to be repaid is Ksh 3,320. The interest amount is fixed and won't increase even if the customer's payments are behind schedule or if the customer takes more than 258 days to pay. There are no fees or late penalties charged -- the interest amount is the only cost of the loan.
The M-KOPA App helps customers manage their M-KOPA products.
Updated on
Aug 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

71.2K reviews
AY OMO OLA
July 31, 2026
So much for Gold customer? SO no loan after full repayment of previous loan??? SO much inconsistencies, unreliable, data safety, resell value. The best you can do is to be reliable enough to give constant loan & better price. no one is gonna run off because they're already held hostage with the phone.. This is making me want to get an iPhone & give this one out... 👀
1 person found this review helpful
M-KOPA Holdings Limited
August 3, 2026
Dear A OMO OLA, thank you for your interest in our cash loan feature. We are working to make cash loans available to all customers who qualify as soon as possible. In the meantime, please share your details on WhatsApp: +254799136761, and an agent will be in touch.
Rhose Mary
June 3, 2026
The app was working fine after I paid my previous balance. I recently borrowed 100,000 Naira, and I have never defaulted on a payment before. However, last week, the app logged me out, and I haven't been able to log back in. If I didn't memorize my account number, my phone would probably be locked by now. Right now, I don't even know my remaining balance. I am stuck waiting for them to lock my phone just so I know it is time to pay. Please look into this issue."
24 people found this review helpful
M-KOPA Holdings Limited
June 3, 2026
Dear Rhose Mary, Thank you for your valuable feedback. We apologize for any inconvenience you faced. We are actively working on improvements and would love to hear more from you. In the meantime, please share your details on WhatsApp:0799136761, and an agent will be in touch.
j achuts
June 23, 2026
Good but unreliable.i have paid promptly always, first for the phone, then the loans. Finished paying but could not get an offer for a loan. waited for 4 weeks to get a lower offer that only stood for 2 days. The day that inwas in need of the cash,i checked the app only to realise that am not qualifying. So frustrating. if someone pays all the loan and promptly, what disqualifies him?? you should review everything because in as much as you are good, you are unreliable
20 people found this review helpful
M-KOPA Holdings Limited
June 23, 2026
Hello, J Achuts, delighted you're enjoying the M-KOPA app! Noticed your one-star rating, though your comment seems positive. How about changing to 5 stars? It'll help more people discover and enjoy M-KOPA. Share your experience at info@m-kopa.com with Ticket ID 163886490 in the subject.

What’s new

Feature improvements and bug fixes.