I tried to log in after setting up my info, but it says my password or email was wrong. Okay. I try to reset my password. They send a link to my email. I click, put in the password, and press submit. They say the link is expired. According to the app, the links are supposed to expire in 3 hours, and no matter how quick I submit a password, they say that the link is expired. Can't do anything but hope the issue is fixed soon.
3 people found this review helpful
Macmillan New Ventures
August 25, 2022
Hi Caroline, we're sorry to hear you're having some trouble. Please contact our support team at email@example.com with the account details you're using and we can help.
This app is REQUIRED for my course. Despite having a criminally high subscription for a polling app, it is unforgivably broken. Every new question freezes the app and requires a restart, that sometimes takes longer than the question gives you to answer. As a reminder, THIS IS FOR A GRADE. THIS IS HOW THE APP ADVERTISES ITSELF. Undergrads could code a better app in their free time. This is a scam with a slick coat minimalist corporate lipstick. Avoid this if you can, but we don't have a choice.
7 people found this review helpful
Botched. MacMillan has an atrocious reputation for releasing software that is blatantly broken. This app tells me I'm not in class when I've been sitting in class for 10 minutes. Every time a question changes, it endlessly buffers and the app needs to be restarted. If you enter an answer, sometimes it endlessly buffers and needs to be restarted. Every time I get into the class page, the "Join" button often doesn't appear for a minute or more. I'm a beta tester at my grades' expense.
21 people found this review helpful