MobileX Phone Service

3.6
575 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Try our 10-day learning period and let our app analyze your usage to understand your real data needs and create your custom plan. Never pay for what you don't need. Or choose from our best-in-market Unlimited Plans and get Unlimited Talk, Text, & Data. All on one of the fastest networks in America.

What you’ll need to start:
A fully paid-for and compatible device, unlocked from any other carrier
A valid payment method, such as a credit card, Apple Pay or Google Pay
A physical MobileX SIM card if your device is not eSIM compatible (you’ll be able to order a MobileX SIM Card Starter Kit directly from within our app)
How it works:
Once you complete the activation process, you’ll be able to select our Personalized Access, putting you into a 10-day learning period
While you live, we learn. Use your device just as you normally would and our AI-guided Data Forecaster will review your usage behavior and provide a personalized plan so you only pay for what you use, never for what you don’t
You can load what the app recommends, or any amount you choose—you’re in control
If you prefer a more traditional plan, we’ve got those too. Choose from one of our Basic Unlimited plans, as good—or better—than anything out there today
Whatever you choose, our AI tool will continue to monitor your data use and will let you know if a change of plan can save you money
All powered by one of the best 5G networks we’re not allowed to mention.
Updated on
Oct 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
547 reviews
Elaine Marian Spain
November 10, 2024
I was charged $9.88 for a SIM card which I was told was a refundable one dollar. When I downloaded the app it immediately has me pick a plan (I had NEVER BEEN TOLD who the provider was), pay over $17 then refused to give me my "free" trial because I had picked a plan. After several conversations with a bot who had no understanding , many emails, I finally got the answer , which was I needed to use a different phone. Come to find out it's Verizon which has no service here. Still using wifi here😥
26 people found this review helpful
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Joshua Buchanan
October 14, 2024
I had this for a few months and was happy with it, great price and great service until recently, they updated the service to not require the APN which would sound better but it basically cut my phone off for some reason. I could text and call but didn't have data. I called three times to fix it and the last person that tried to help me suggested I get a new phone... No thank you lol it worked fine before and I will take my business elsewhere.
11 people found this review helpful
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Mobile X Global
October 14, 2024
We’re sorry to hear about your experience. We value your feedback and want to address your concerns promptly. Please connect with a XpertCare rep, by calling us on 833-422-1053 or email us at XpertCare@mymobilex.com. We’d love to resolve this for you!
Tom Pearce
June 29, 2024
This app has been horribly buggy for all the months I've used it. The support system is the worst part. The text input box has many clear and obvious issues that anyone using it should easily see. Support requests can often not be replied to. A generic error message is always given asking you to try again. Doesn't matter how many hundreds of times you try, it won't work.
326 people found this review helpful
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Mobile X Global
July 2, 2024
Hello! We're here to resolve this issue. Please contact our customer care team through the app or email us at XpertCare@mymobilex.com with more details about your concerns. We're here to help!

What's new

This update includes improvements to the customer data capacity view for a more seamless experience.