The other one stars are right. When resetting your password it sends an email. The email has a link and I made sure to read everything clearly. The link then takes you back to the app where it prompts you to log in again with no way to reset your password. This needs fixing as soon as possible because people cannot fill out the paperwork they're supposed to fill out before going to an appointment.
1,410 people found this review helpful
First time user setup is extremely buggy. Password would not set. Had to call the doctor's office to fix it. Once it's taken care of however the app works. Interface is very spartan and slapped together. Check the Settings to ensure you're using your front camera for your doc and also set it at a high quality. App gives you notice when doctor rings you up and also connects seamlessly. Audio and video quality is high. They need to work out the login issues. Very frustrating first experience
651 people found this review helpful
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Horrible experience. After I Downloaded the app to my Android, I filled in the ton of info that's required to login, but the link sent via email took me back to the play store. Once I got past that nightmare, the login page did not recognize my password and when I tried to change the password using the link provided, I was redirected to a blank page. Uninstalled!
1,037 people found this review helpful