U By Moen Smart Shower

1.6
185 reviews
10K+
Downloads
Content rating
Everyone
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About this app

• U by Moen shower is a WiFi/cloud-based digital shower system that offers mobile connectivity
• To create a personalized showering experience, U features three ways to control your shower: voice, phone and controller
• With voice activation, you can activate your shower with the sound of your voice through Amazon Alexa and Google Assistant.
• Download the U by Moen smartphone app to personalize and control your shower from your smartphone
• Through the app you can:
o create up to 12 personalized shower presets, including name, greeting, outlets, temperature, shower timer and notifications
o turn on your shower from bed and have the shower pause once it warms up to your desired temperature, saving time and water until you are ready to step in
o customize system wide settings such as outlet icons, which WiFi network the system is connected to, language and time zone
• The U by Moen shower system includes a digital valve that offers precise temperature control and a WiFi connected digital shower controller that provides feedback on the shower status through on-screen messaging and notifications in the U by Moen app. It also pairs with Amazon Alexa, as well as Google Assistant for a seamless, integrated experience.
• To learn more about U by Moen shower, visit www.moen.com/u
Updated on
Oct 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.5
172 reviews
Liam Hogan
January 4, 2022
Can't even get past the signup screen to begin using the app... Just tells me to enter valid information... Which I have. App was last updated 2019?! Moen... Get it together! Edit to Moens response: The problem is not my password, it's that I can't create account in the first place. I have tried calling and they couldnt help me - they said it's a problem for the app team. Since there's been no update in years, I doubt anything will happen though!
10 people found this review helpful
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Moen Inc
January 6, 2022
Hello Liam Hogan. Please confirm you don't have an account already created under the same email you are registering with by trying to log in or reset the password. We'll need more information to further assist you. As we don't have your contact information, please email us at smarthome@moen.com or call us at 1-800-289-6636.
Amanda Clawson
January 27, 2025
When we first set this up years ago (7yrs) it worked great. I stopped using the app for year. Thought I'd give it a try again and it is horrible. Keeps telling my invalid information. I was able to get in once. Then went back in to confirm everything was showing up and it told me invalid information. My shower that I just reset up was not there and no way to log back in.
3 people found this review helpful
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Moen Inc
February 13, 2025
Hello Amanda Clawson. Thank you for your feedback. We are sorry to hear about your experience. We would be delighted to assist you with logging into the U by Moen Smart Shower app and help with any other issues you may be experiencing. Please contact Moen Smart Water Support at smarthome@moen.com or 1-800-289-6636 for technical assistance.
A Google user
January 26, 2020
In use for about a year. No real issues just minor. One enhancement. When you use the warm-up feature and have the shower stop. Could you add a delay of say 10 seconds so the desired temperature is at the shower head. I (and probably others) have long pipes from the controller to the head). When I hop in the shower I have to wait until the water is ready.
2 people found this review helpful
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Moen Inc
January 27, 2020
Hello Liz & Kevin Jorczak. Thank you for taking the time to send us your suggestion! We have forwarded this to the appropriate team.

What’s new

Various Bug Fixes and Improvements

App support

Phone number
+14409622000
About the developer
Moen Incorporated
iotadmins@moen.com
25300 Al Moen Dr North Olmsted, OH 44070-5619 United States
+1 628-998-3274