Nusuk | نسك

Ministry Of Haj & Umrah

About this app

Nusuk app is designed as a loyal guide on your spiritual journey, shedding light on every step, from the initiation of the ritual to its culmination.
The application provides an exceptional digital experience, helping travelers plan their journey, coordinate arrivals and departures, navigate transportation, and carry out sacred rituals at the Two Holy Mosques.

Ratings and reviews

The app, despite being the latest version, gives me the same error message when I select a rawdah booking. As a result I was unable to make a rawdah booking. There is no other option available for assistance. The nusuk office was of no help as well as the email address on the app. This is really unacceptable, we spend a lot of money and come from very far. To be denied rawdah entry because of a technical error is really unfair to the pilgrim.

This app is terrible when it goes wrong. I want to be able to be proud that the Muslims have a good app but instead it's horrible when it goes wrong and all the call center staff are ill equipped to handle any problems. They advise to do simple things like restart the phone, reinstall the app, and try again when you enter the country, when in fact there are issues with the backend of the system. If this was a different country, they would have been done for gross data mishandling

I have tried multiple times for Nobel Rawda booking but it gave me the same error no enough capacity left... Then why the dates shows as available ... This is really a horrible experience...cannot book as we travelled from north America and spend lots of money and inablw to book online .. this app is really useless. No one here to help

What's new

The " Nusuk" Card: Simplifying Your Hajj Experience
Issued by the Ministry of Hajj and Umrah, the smart "Nusuk" card serves as your essential ID during the Hajj. It holds all your personal information and is required for access to the sacred sites throughout the pilgrimage.