Sean McClellan
App is completely useless, doesn't save your visits, can't update anything, can't change payment method. This app is a complete waste of time and extremely outdated. What does the YMCA actually do with all the money we pay every month? The facilities are old, outdated, and dirty with constantly broken equipment and the app is in just as poor shape. Going to switch to a real modern gym because the YMCA sucks across the board. Unless you want access to a swimming pool you can't use go elsewhere.
Mike Silvia
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Does not work for many existing users of previous app. Does not accept username and password. When clicking to change password it asks for first name, last name, and bar code number. After entering all 3 fields throws a null value error. No way to get technical support unless you're logged in. Can no longer register for classes and Y personnel are unable to help. This is the case with multiple members.
11 people found this review helpful
Daniel Grattan
Set up on android failed as described by others. Account worked with previous application. Account set up failed with null value error, a useless non-actionable error message for the user. FAQ directed me to motionvibe website to set up my account so eventually was able to set up my account and make the app usable. The last update in the Google playstore was in May 2023. Will they ever fix it?
3 people found this review helpful