
Rachel Bevins
Poorly written & maintained. I am unable to get past the login in both the app and mobile web versions. My account does work on my laptop. If I try to use the mobile web version I can at least get to the Classes menu, however the Schedule flashes up and disappears. Not being able to get to the class schedule or my account at all on my phone adds a lot of points in the negative column in regards to even keeping a membership at this gym. There are lots more gyms to choose in my area, fortunately.
23 people found this review helpful

Sky Tilley
It's much better since the old reviews below, BUT, they did an update in November 2023, and now it defaults to the wrong club everytime as my home club. Can you all please fix this? Every time I go to look at classes it puts me in Alexandria, which I'm an not there, ever! .I'm sure you can fix it quickly, it's got to be just a little tweak. Thanks.
12 people found this review helpful

DL M
If I could rate this app as a zero. I would. They changed the app so that I can no longer track my monthly personal trainers sessions. When contacting corporate headquarters, I was told to ask the manager at the club. This is not transparent. I pay for these sessions. I travel a lot and need to keep track of how many sessions I have remaining per month by month. I should be able to manage them myself. This is no reflection on the staff at my local club; they are wonderful.
11 people found this review helpful