MTN FBB Sales App

MTN Nigeria Communications Plc

About this app

MTN FBB Sales App is a mobile productivity tool built for authorized MTN field sales agents. It helps agents confirm fibre availability, manage customer leads, create orders, and track sales activity directly from the field.

With real-time coverage checks and location-based validation, agents can confirm whether a customer address is serviceable before starting the sales process. This helps reduce failed orders, improves customer experience, and gives agents the confidence to sell with accurate information.

The app also supports customer onboarding and order creation by guiding agents through lead capture, customer details, package selection, and order submission in one streamlined flow. Agents can manage assigned leads, follow up on pending opportunities, mark lost leads where necessary, and keep their pipeline up to date.

In addition, MTN FBB Sales App gives agents visibility into their day-to-day performance. Users can clock in and out, monitor recent activity, review commissions, track payouts, and access their referral profile and QR code for lead generation.

Key features

1. Real-time fibre coverage verification

Check whether a location is serviceable before starting a sale, with support for address-based and map-assisted validation.

2. Lead management on the go

View assigned leads, follow up on opportunities, call customers directly, and update lead outcomes from the field.

3. Guided customer and order creation

Capture customer details, select packages, and submit fibre orders through a structured end-to-end flow.

4. Attendance and field activity tracking

Clock in and out with location validation and maintain accurate daily activity records.

5. Commission and payout visibility

Track earnings, payout history, and wallet balances from within the app.

6. Agent profile and referral tools

Share your referral profile, generate your QR code, and manage account preferences in one place.

What’s new

MTN FBB Sales App helps field sales agents manage fibre sales from lead to order.

This version includes fibre coverage checks, customer order creation, assigned lead management, order tracking, QR referral sharing, MoMo account linking, incentives and payout visibility, payment link retry support, secure OTP/biometric login, session protection, and dashboard insights for agent performance.