FibreX Connect

MTN Nigeria Communications Plc

About this app

MTN Fibrex Connect is a dedicated mobile app designed exclusively for Fibre Installation Engineers. It streamlines the entire installation lifecycle , from job assignment to completion, ensuring speed, transparency, and customer satisfaction.

Whether you're on the go or onsite, MTN Fibrex Connect keeps you fully in control.

Key Features

Instant Job Assignment: Receive new installation tasks directly on your device with all required customer and location details.

Real-time Progress Tracking: Update each stage - Arrival, Installation, Testing, and Completion - with just a tap.

Photo & Evidence Capture: Upload installation images for quality verification and dispute prevention.

Customer Confirmation & Sign-off: Collect immediate digital feedback or approval from the customer upon completion.

Team & Supervisor Visibility: Automatically syncs updates with backend teams for seamless monitoring.

Offline Support: Work uninterrupted, even in low-network areas - data syncs when you're back online.

Built for Speed. Designed for Accountability. Powered by MTN.

With MTN Fibrex Connect, installation engineers can focus on what truly matters - delivering fast and flawless fibre experiences to customers

What’s new

Installers can now connect to their FATs via Google Map