10K+
Downloads
Content rating
Everyone
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About this app

At MTR, we strive to create an inclusive transportation network and encourage mobility of customers with special needs by offering them a hassle-free journey riding on the latest technology.

"MTR · Care" mobile app, equipped with a user-friendly, clear and easy-to-use interface for the elderly and customers with special needs, is now available. Three functions – Trip Planner (Simplified Version), In-Station Navigation (For Visually Impaired) at Exhibition Centre Station and the 17 stations on Kwun Tong Line and Barrier-free Facilities Information are now available for the elderly and customers with special needs, making their journeys smoother and in-control.

Key features of the three functions:

1. Trip Planner (Simplified Version): a one-stop-shop function providing comprehensive journey information, such as estimated travel time, routing and “Fast Exit” Information, etc. We have enhanced the function by adding real-time lift maintenance information, further facilitating the elderly and other customers to plan trips in advance.

2. In-Station Navigation (For Visually Impaired): a navigation function, currently available at Exhibition Centre Station and the 17 stations on the Kwun Tong Line, supported by an audio beacon to assist visually impaired customers in accessing the station facilities and other information.

3. Barrier-free Facilities Information: a comprehensive function providing barrier-free facilities information at stations for customers with special needs, including those with mobility impairments, visual impairments as well as hearing impairments, creating a more inclusive and smooth travel experience for all. Customers can also find the real-time lift maintenance information in this function.

We are continuously developing more functions for the "MTR · Care" mobile app. Stay tuned!
Updated on
Sep 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

What's new

This update includes performance improvements and bug fixes to make “MTR • Care” App works better for you.