I installed this app, and it was working fine for more than a month. I'm not sure what happened suddenly, and it prompted me to fill in details again. Now I cannot login to my app since long time. Customer care asked to reinstall the app. I've done it multiple times, without any success. I have updated the latest version today again but seems that the bug is still prevelant. Please suggest me what should I do?
I think it's not reliable app. You cannot simply know the exact offers on your Mobile Number. The App Will Show Something and the vodafone Executives will tell something else about the same offer. Ofcourse, the recharge will be done according to vodafone Executives but not what You were recharging for. Kindly Check the fault and manage it in the App.
The latest version of app just keeps popping up the advertisement of new plans and Vodafone play app. You try to exit the ads but it pops back so quickly we are not able to do what exactly the app is meant for. It gets very irritating in few seconds. Or else should I consider this as seller point for Vodafone other services for current Vodafone customers
I have submitted reaching u thru as indicated in reply sent by you. Thanks for quick reply for initiating action. Original comment -Not able to recharge prepaid phones. Earlier used to get plans for recharge but now application doesn't show any plans any tech glitches? My end or ur end ? Please clarify.
Why the update? It was working well and fine but after the update once you click on revised terms and conditions it asks to update the date of birth and once you enter the same it says "sorry we can't process your request now. Please try later." Your developers are educated enough? We have better interface on even crowd funded projects. Pathetic.
This app has become disgusting !!! Don't understand why you are forcing customers to activate mPesa if we don't want.... Unnecessary Messages at App Start which had no other options than OK and some service may be activated... Stop such Bullsheet tricks Vodafone. It's against Consumer rights. Please understand or you may loose customer base !!!
1. Bug fixes
2. Performance enhancement
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