The app is good but it can be better. when you click on pay bill on screen it takes you to outside of the app and that is not good for user experience. payment should be made from inside app only. and when you click on pack activated then only the primary pack then it show you some info which user doesn't even understand what it is. so i would only suggest that make app more user friendly. otherwise good app.
For recharge app is redirecting outside app. This issue makes the app almost useless. As well it takes huge time in login. Worst now but in past it was Ok. I have contacted customer care but they have suggested me to use paytm. Its laughable as well as harassing. I am not dissatisfied by your customer services as he have given me the solution that worked. But your Vodafone app ( not my Vodafone) is horribly Bad.
The Vodafone centres are very bad. Please train your executive how to talk on the phone. They don't even know how to behave professionally. That is the Reason I am giving just 1 star. In case of any queries call to your support center or visit to nearest Vodafone centres.
This app is very substandard. I have 5 vodafone numbers. cant switch between each of these number accounts. Galaxy Note 5 NOUGAT 7. I am unable to pay my bills easily. So called multinational companys app is thoroughly hopeless.
I have been using Vodafone since last 4 years. I have always been in favour of it and recommend it to friends and family. But, in name of new schemes and offer, Vodafone has been charging triple bills these days. I am so disappointed, Customer Care is also not responding. I have no option left except porting. Bad customer service and bad policies. Also, I have not requested for any plans, still they activated some stupid bollywood plans themselves and charged me for that.
Good: Useful app for paying 5 monthly bills, checking usage and adding packs if necessary. Bad: Many features unnecessary. Ugly: App is frustratingly slow to open and switch between accounts and uses CPU while idle.
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