MyJPS

Jamaica Public Service Company Limited

About this app

The new MyJPS Mobile fits everyone’s lifestyle, access your JPS account from anywhere , anytime!

Our 24/7 Service includes:-

 Request services for new connections, transfers,
temporary service, account upgrades, etc.
 Outage reporting and tracking
 View and download your monthly bills
 Bill payments & Top Ups
 Register and manage multiple JPS accounts
 Energy usage management

Join the JPS Community online! Sign up with your email
address or mobile number. If you are a customer, access
your JPS customer account fast with your Ebill email
address

Ratings and reviews

When it works it's good. But more than half the times it does not work. Keeps saying I'm not connected to the internet when I try to open the app. ***updating review. No connectivity issue fixed in last update, it worked for a while, but now it's saying there are no accounts linked to my profile, I try to link an account but it keeps saying "we're unable to fulfill your request"

Overall a good app for users. Last version did not have issues with USB debugging, this one does. Annoying because that's used by power users to ensure device access if a screen/digitizer has faults. 3 stars for that reason. Update 2023-08-07. Users not advised that app has periodic issues with iOS. This when the company has moved to doing most operations from the app. And still no update for leaving USB debugging on for Android. Sloppy. 2023-11-15. Updated & still won't run with USB debugging.

I am unable to pay my bill via the app, it won't allow me to remove my unverified card and it keeps prompting me to verify old card instead of allowing me to pay with the new verified card. CUSTOMER SERVICE REPRESENTATIVE do not seem to have a clue as how to rectify that problem. All they keep saying is that they are going to escalate the problem, and still it hasn't been rectified!!! SMFH

What's new

Bug fixes and performance improvement,
Support Android14.