Fall Alert – My Medic Watch

In-app purchases
3.1
73 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Fall Alert - My Medic Watch is a ground-breaking smartwatch app which uses proprietary and innovative algorithms to interpret data captured by smartwatch sensor technologies. By using innovative algorithms, it automatically detects if the wearer has a fall and activates immediate emergency assistance.

My Medic Watch provides monthly and yearly subscriptions which include a 30-day free trial.

We do not sell or provide smartwatches, but rather our app is compatible with many commercially available smartwatches, view our compatible smartwatch options at https://www.mymedicwatch.com/smartwatches/

Today, more and more people are choosing to live independently, in their own homes, aided by vital technology innovations like Fall Alert - My Medic Watch, which was validated by medical trials undertaken in Sydney.

Fall Alert - My Medic Watch is designed to be downloaded to a wearable device. It can be worn by people of all ages who are prone to falls.

If the wearer does have a fall, Fall Alert - My Medic Watch automatically detects it and notifies all nominated caregivers, without the need for manual intervention, providing details of the user’s location. The app can also be activated manually by the wearer if they are feeling unwell and require assistance, simply by pressing a button on their smartwatch.

This process has four steps:

1. Smart Detection: As soon as a fall occurs, Fall Alert - My Medic Watch detects it using smartwatch sensors and an accurate algorithm.

2. Immediate Alert: The app then automatically sends notifications with the wearer’s GPS location to the nominated caregivers without the need for manual intervention based on workflows of escalation.

3. Reassurance for Everyone: All caregivers are sent updates of the progress, keeping everyone informed and reassured.

4. Real-Time Data: Included in the user’s subscription is access to real-time data for all related medical episodes. The user can also choose to give access to his or her doctor, so that their medical data can be reviewed securely, online.

Thanks to Fall Alert - My Medic Watch, those with a condition that makes them susceptible to falls, can continue to live independently in their own homes, with ultimate peace of mind.

App subscription information:

With the Fall Alert - My Medic Watch app subscriptions, the wearer has his/her smartwatch app running and benefits from being monitored all the time with automatic fall detection. These app subscriptions include automatic medical event app notifications to the patient and to the caregivers.

Please read below details about this subscription before purchasing it.

- Payment will be charged to the Google Play Account at confirmation of purchase

- Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current month

- Your account will be charged for renewal within 24-hours prior to the end of the current month, and identify the cost of the renewal

- Current subscription may not be cancelled during the active subscription period; however, you can manage your subscription and/or turn off auto-renewal by visiting your Google Play Account Settings after purchase

- You can refer to My Medic Watch Terms & Conditions (https://www.mymedicwatch.com/terms-conditions/) and our Privacy Policy (https://www.mymedicwatch.com/privacy-policy/)

- Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that product, where applicable.
Updated on
Jul 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
69 reviews
Glo Elisi
February 15, 2021
I didn't get a whole 5 hours of monitoring with this app and uninstalled before my family members even had an opportunity to upload the service. I have a Samsung Galaxy 2 and wanted to avoid an upgrade to a new watch just to have a fall monitor. Perhaps the app works better with a different type of watch. I had one other app running at the same time the monitor was functioning and my watch sent multiple battery drain notices all for Fall Alert.
13 people found this review helpful
Did you find this helpful?
My Medic Watch
February 15, 2021
Please email us at support@mymedicwatch.com and we will be able to help with your settings. We also recommend reading the user manual for useful advice, tips on battery life (refer to FAQ on our website). Best, My Medic Watch team.
Kay Zeeh
April 20, 2022
This is a good app and customer service is excellent. It was a little tricky getting all the settings right, but customer service was super helpful and now the app is working well. They seem to really care and that's nice in this day and age. I took a hard fall while not wearing my watch... Lesson learned!
9 people found this review helpful
Did you find this helpful?
My Medic Watch
April 21, 2022
Hi Kay Thank you for your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. If there is anything we can do for you, just let us know at support@mymedicwatch.com. Kind regards, My Medic Watch team
Katie
November 21, 2021
Hardly worked, always had trouble connecting to my watch. 90% of the time I have to set it off manually bit hard with epilepsy, but the seizure app is even worse. Don't want to renew my subscription and want a refund for the past 6+ weeks it hasn't been working.
5 people found this review helpful
Did you find this helpful?
My Medic Watch
November 21, 2021
HI Katie. This sounds like an issue with some of your settings. Please contact us at support@mymedicwatch.com so that we can assist to get you up and running properly. Kind regards, MMW team

What's new

Enhanced user interface for patients and caregivers
Other bug fixes and performance improvements