MyMemberInfo

185 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
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About this app

MyMemberInfo

Easily access your health plan information when you need it, anywhere you need it. With the MyMemberInfo mobile application, you can easily explore your membership plan details without the hassle of sitting in front of a computer screen.

ONCE LOGGED IN, YOU CAN:
- View your ID card(s) – no need to carry them with you
- Locate participating providers
- Access benefit descriptions and usage information
- View all membership guides and materials
- Look up your insurance benefits and claim information
- Access special discounts on medical savings programs and consumer benefits
- Contact Member Services
- Register a new plan
- Update your password
- View dependent details
- Review your plan information and payment history
- And much more!
Access your health plan information when you need it, anywhere you need it.
Updated on
Aug 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

180 reviews
Bridget Norman
September 14, 2024
The amount of times this shuts me out because the 'session is expired' is ridiculous!!!! The coverage is already fairly terrible, but the app won't tell you all of your benefits, only some of them. Fix the authentication and session Expiration at the very least. Oh, and stop asking me to rate this app.
5 people found this review helpful
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MyMemberInfo
September 16, 2024
We're sorry for the frustration. Your feedback about session expiration has been escalated for investigation. We’ll also work to improve the app experience, including rating prompt frequency. Please contact us at 855-577-1606 or support@mymemberinfo.com to help us better understand what benefits you are not seeing in the app. Thank you!
Belle Vazquez
December 10, 2025
DON'T GET THIS IT'S A SCAM. They will lie to you on the phone, it's not a good deal like they will tell you. It's a "non-profit" organization that lies to people to get a quick buck. The site is terribly designed on purpose, the ID cards/claims pages do not load so you won't ever get to actually use it. This isn't just a simple app glitch, this is by design as it does the exact same on their website. Cut off your card too if you've already given it bc they WILL steal money after you cancel.
4 people found this review helpful
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MyMemberInfo
December 16, 2025
We’re sorry to hear this was your experience. We do not engage in deceptive practices or unauthorized billing, and no charges occur after a confirmed cancellation. Technical issues can happen and are not intentional. We encourage anyone with concerns to contact us directly 855-577-1606 so we can review their account and help.
M. Melissa Lavender
February 3, 2023
Can't stay logged in. App asks for my username and password and when I enter information it asks about enabling biomechanics. Did that and the pops up that my session has ended and I need to login again. Might be a decent app but can't tell because the login is trash.
10 people found this review helpful
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What’s new

- Enhanced error handling
- Improved stability and performance
- Minor bug fixes and improvements
Content rating
Everyone
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App support

About the developer
Ocean Consulting Group, Inc.
developer@mymemberinfo.com
2540 Metrocentre Blvd Ste 5 West Palm Beach, FL 33407-3108 United States
+1 561-905-2600