MyMemberInfo

3.0
136 reviews
10K+
Downloads
Content rating
Everyone
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About this app

MyMemberInfo

Easily access your health plan information when you need it, anywhere you need it. With the MyMemberInfo mobile application, you can easily explore your membership plan details without the hassle of sitting in front of a computer screen.

ONCE LOGGED IN, YOU CAN:
- View your ID card(s) – no need to carry them with you
- Locate participating providers
- Access benefit descriptions and usage information
- View all membership guides and materials
- Look up your insurance benefits and claim information
- Access special discounts on medical savings programs and consumer benefits
- Contact Member Services
- Register a new plan
- Update your password
- View dependent details
- Review your plan information and payment history
- And much more!
Updated on
Dec 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.9
132 reviews
julian colón
January 2, 2025
Made an account it keeps telling me to enter the correct credentials. Double checked my username and tried to make a new password even the temporary password they supplied doesn't work.
2 people found this review helpful
Did you find this helpful?
MyMemberInfo
March 21, 2025
Sorry for the login issues! Please ensure you're entering the credentials exactly as provided. If the problem persists, contact us at 855-577-1606 or support@mymemberinfo.com—we’re happy to help!
Bridget Norman
September 14, 2024
The amount of times this shuts me out because the 'session is expired' is ridiculous!!!! The coverage is already fairly terrible, but the app won't tell you all of your benefits, only some of them. Fix the authentication and session Expiration at the very least. Oh, and stop asking me to rate this app.
1 person found this review helpful
Did you find this helpful?
MyMemberInfo
September 16, 2024
We're sorry for the frustration. Your feedback about session expiration has been escalated for investigation. We’ll also work to improve the app experience, including rating prompt frequency. Please contact us at 855-577-1606 or support@mymemberinfo.com to help us better understand what benefits you are not seeing in the app. Thank you!
Shakera Mikell
November 5, 2024
If I could leave 0 stars, I would. Do NOT be defrauded by this fake insurance company. They claim to offer you insurance, only for a doctor to consider it a discount plan and that's IF you find a doctor in network. I was unable to use my benefits for months. Providers in network could not find my coverage. Upon canceling, I was refused a refund even though I had been paying for services not rendered. What a massive waste of time and money
2 people found this review helpful
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MyMemberInfo
December 10, 2024
We're truly sorry for your frustration. Please contact us at 855-577-1606 or support@mymemberinfo.com so we can review your account, address your concerns, and work toward a resolution.

App support

About the developer
Ocean Consulting Group, Inc.
developer@mymemberinfo.com
2540 Metrocentre Blvd Ste 5 West Palm Beach, FL 33407-3108 United States
+1 561-905-2600