
Jessica Crain
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This app is broken. It keeps turning off my biometrics so I have to remember one of 1000 passwords to get in. When I try the chat, it freezes on the privacy warning screen. And every time I log in, it gives me a pop-up wanting me to allow notifications. NO! NEVER!How many times do I have to click no?? Find someone who CAN fix the app maybe??

Amanda Bockhorst
This app was working great until all of a sudden it doesn't accept biometrics anymore. I apparently wrote down the wrong user name and/or password so I can't login. I don't have a member number because they don't include it on mortgage statements and without it you can't register, or reset or do anything. I hate internet only stuff because as soon as it stops working you are completely screwed and that's where I am with this app and their website too.
2 people found this review helpful

A Google user
Like many others have said, this app used to be great, the photo check deposit was awesome! Since the recent update it is unreliable. I have not been able to login at all for week or two despite uninstalling, reinstalling, turning off and on again and updating permissions. It shuts down during the login process everytime. with so many other reviews saying the same thing, this seems like it is a bigger system issue that needs to be addressed...and no, I don't have time to call customer support.
26 people found this review helpful
Oregon Community Credit Union
August 16, 2019
Hi Molly, thank you for reaching out. We realize there are issues with the current version of the app. If you have additional feedback you'd like to share, we would greatly appreciate it.