
Kristen s
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There are some good advisors. I have found one who is great! Some seem like they are just there to get paid though. Some won't do the standard follow-up questions for clarity & a lot won't answer you in the introductory messages you send them. Kinda creates the wrong kind of vibe. With it being pretty expensive to get a reading, these things take away from the whole experience. They are better apps out there that run regular discount specials & the advisors seem to want to help. Choose wisely.
18 people found this review helpful
Soulight Psychic
January 17, 2024
Hi, thank you for your valuable feedback. We appreciate hearing about the positive experiences you've had with some of our advisors. Rest assured, we are committed to constantly enhancing our service quality. Your input is highly appreciated, and we will definitely consider it as we work towards making further improvements.

Ronda
Poor customer service. I tried buying credits twice because it kept saying the purchase didn't go through, when in fact both purchases did go through. Yet, I did not receive any credits in my account. I reached out to customer service and they asked me to send the amount I spent plus screenshots. I wasn't able to send screenshots but I told them the amount. Then, no response from them.
1 person found this review helpful
Soulight Psychic
June 9, 2025
Hi Ronda,
We sincerely apologize for the issues you encountered. It’s essential to us that every customer has a seamless experience. Your feedback plays a vital role in helping us enhance our services. Kindly contact us via the app and provide proof of purchase or receipt. We’d be happy to assist you in resolving this matter.