
A Google user
A 1 star rating is too high. I'd give it zero if I could. The app doesn't consistently connect to the motor. It can detect the motor but not when it comes to applying the mandatory firmware upgrade. I contacted support and they finally got it to apply the first part of the firmware but it failed on the 2nd part. Multiple attempts and resets later I gave up and shipped the hardware back to Amazon. Mabey once they go out of business, someone will buy the patents and make a working product.
9 people found this review helpful

Michael Villalobos
I really wish this worked well but I am having problem after problem. When I try to click "set location" it glitches and cancels. When I try to add a bridge it says its added in the app but then can't find it after that. These guys are so close to having a product that works but they're still short.
5 people found this review helpful

Leonard DeJesus
While the motors were easy to install, and I had no issues with initial setup, the system really needs the WiFi bridge for best results, even with one blind as the motor is just Bluetooth . Forget about Google Home integration as the link can't be found and support is clueless. Alexa is okay but wordy as you have to say "tell MySmartBlinds to open " but at least it works. SmartThings integration needs an advanced user. Schedule work great, but auto temperature would be better with numbers
5 people found this review helpful