MSH INTERNATIONAL

2.4
229 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Get quick and easy access to all the services provided under your plan, anytime and anywhere with the MSH mobile app, available in 7 languages!

With the App you can:
- Take a picture of your supporting documents for your claim* directly via the App,
- View your reimbursement statements in real time,
- Receive automatic notifications to keep you updated on the latest news,
- Geolocate nearby healthcare professionals listed by MSH anywhere in the world,
- Access your personalized insurance card at any time,
- Learn more about your destination’s culture and healthcare system with our country guides, and receive real-time alerts
- Get information on common drugs and diseases with our medical guide


Download the application now to discover all its features!

This application is valid for Previnter, ASFE and BDAE customers.
Updated on
Mar 7, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.4
229 reviews
Srdjan Vukovic
December 3, 2022
Worst experience ever, I will never use this insurance again...they split you reimbursement for no reason, and then you pay additional fee, you can wait payment for a few month, they very often reject a claim requiring additional documentation. Worst service, every time new agent with the same questions. App is not user friendly at all, actually complete system is not user friendly.
1 person found this review helpful
Did you find this helpful?
MSH INTERNATIONAL
December 6, 2022
Hi Srdjan, Could you please contact us at reclamation@msh-intl.com with your insured member's number (and claim reference if necessary)? It'll help our team investigate your case. Thank you, The MSH team
A Google user
February 11, 2020
It is not possible to trace which reimbursement corresponds to which claim. If you do multiple claims at once, you receive several claim numbers. But then, when you receive the reimbursements, they are assigned yet another different number! So, you don't know to which claim they correspond. In addition, there is no claim history. To improve.
6 people found this review helpful
Did you find this helpful?
MSH INTERNATIONAL
February 21, 2020
Hello, thanks for taking the time to leave a comment. Currently, you can only access your reimbursements from your app but to improve your customer experience, a new functionality with your reimbursements' history is coming soon. For more details, you can go to "Your Reimbursement Notices" on your Member's area. The MSH International team.
Bliss B
December 14, 2020
Im greatly disappointed in MSH. I have been making a follow up on my claim for almost a month now. At first they told me that it was processed, but l didn't receive it. Later they changed the story that they are waiting for feedback from accounts department. It's been more than 2 weeks now still no response from them. They are not replying my emails, no updates on my claim yet in the app it says it was processed on the 23rd November 2020. Kindly advise on this matter.
6 people found this review helpful
Did you find this helpful?
MSH INTERNATIONAL
December 15, 2020
Bonjour, merci d'avoir contacté MSH International. Pourriez-vous nous fournir les détails de votre situation + email, numéro de contrat et adhérent à l'adresse reclamation@msh-intl.com ? Nous pourrons ainsi la faire remonter à notre service de Gestion et vous apporter une aide et réponse plus détaillée que sur cette plateforme. Merci, l'équipe MSH

What's new

Thank you for using the MSH International app. This update helps us improve the application, fix bugs and implement new features.