Ed Wullschleger
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This app provides KW data about panel production, home usage, and power transfer to/from the electric utility. You can select current, daily, monthly, yearly, and lifetime charts. Worked great for at least two years, was having connection problems from late March until recently, but is now working correctly again. I use a web browser to download data. The web browser continued to work even when this app didn't.
6 people found this review helpful
Hi we are sorry for the inconvenience, if you need assistance, please contact us using the new Help Center in the mySunPower app. You can find the Help Center in the menu under your profile tab in the app. You can also find answers to commonly asked questions and other resources via the Support and Resources page at us.sunpower.com.
ErictheK inCA
While I prefer using the website to the app, the latter is certainly convenient and easy to use. Size limitations of the phone's screen reduce what you can see at a glance but, overall, you can get a good indication of how well your system is performing. The biggest drawback to both the app and the website comes when you try to contact Support...nobody responds. That's not a fault of the app, per se, but it means you're better off using the phone.
7 people found this review helpful
Your feedback is essential to us in improving our services; thank you for sharing your experience. Please reach out to us if you need any assistance. Thank you for helping us change the way our world is powered.
Katie Spencer
This app is useless now. When it's working, it's great, but every time it does an update, the app seems to think we are in a different timezone. It jumps 3 hrs ahead of our time, and the weather is all off. For example, the other day it was 70⁰ & sunny here, but the app said it was snowing. We don't even know it if is showing us the correct solar usage for our home. The app has been this way for over a year. Super annoying.
17 people found this review helpful
Hi we are sorry for the inconvenience, if you need assistance, please contact us using the new Help Center in the mySunPower app. You can find the Help Center in the menu under your profile tab in the app. You can also find answers to commonly asked questions and other resources via the Support and Resources page at us.sunpower.com.