2.8
31.4K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Welcome to the new myTNB app. Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features - it's never been easier.

• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.
Updated on
Oct 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
31K reviews
B K
October 4, 2024
I've been having the same log-in issue like the others recently after the latest auto update. With the correct login info, the app kept crashing and closing by itself. I tried to reset the password, but it prompted with an empty pop-up message with only 1 visible option 'ok' to proceed further, but no email was received for reset. I uninstalled the app and reinstalled it, and also didn't help on my phone. It only worked after I turned off my VPN from the phone.
16 people found this review helpful
Did you find this helpful?
Tenaga Nasional
October 4, 2024
We offer our sincerest apologies for the inconvenience caused. Please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots of error messages. (Haziq)
ONG, Pei Jade
October 25, 2024
Updates @ 25/10/2024: After updating the app, turned out it couldn't go pass that opening blueish screen. Crashed and that's it. Restarted the app, but still to no avail. ... Goodness! I am not sure the app kept freezes or just go bonkers. Cannot click on the functions, and kept prompting "this is not working. Please try again later." What the??!?!
11 people found this review helpful
Did you find this helpful?
Tenaga Nasional
July 10, 2024
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to https://www.facebook.com/tnbcareline along with the contact details so that we check this. (Asswini)
Ali Basha Mohd Kamal
October 12, 2024
I'm having serious issues with the MyTNB app since the recent update. Despite entering the correct email and password, I'm unable to log in. The app either freezes or keeps redirecting me to the login page, making it impossible to access my account or make payments. I've tried reinstalling the app and restarting my phone, but the issue persists. Please fix this as soon as possible. It's frustrating to not
40 people found this review helpful
Did you find this helpful?

What's new

Thank you for using myTNB!

In version 3.4.5, we've made some improvements to boost your app experience:
• Energy Budget Visual Enhancement: Track and manage your energy usage with a fresh, clearer look.
• Bug Fixes: We've resolved some bugs to make sure things run smoother.
• App Stability: Enjoy a more reliable app with stability improvements.

We appreciate your feedback and continued support!