3.1
23.1K reviews
1M+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image

About this app

Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features – it’s never been easier.

• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.
Updated on
Jan 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted
3.1
23.1K reviews
Shawn ME
January 11, 2023
Slow and sluggish, takes forever to manoeuvre around. No need for fancy, just be practical and functional. Takes 20 seconds to load the app, and a full minute just to view my bill, gets much worse with multiple accounts involved. Constantly asking for irrelevant information such as nric to match my accounts.. Don't need those. I just want to view my bill without all the fancy, straight forward and get it done.
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Tenaga Nasional
January 11, 2023
We apologize for the inconvenience. Please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots of error messages for further checking and action. (Mathi)
Kaiyisah Hanis Mohd Azmi
January 9, 2023
Very bad app. I've tried logging in since December and always got the message "sorry this isn't working right now". I have uninstalled and reinstalled the app a few times, deleted all cache and data, and the problem still persists. Such a bad bad app ugh
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Tenaga Nasional
January 9, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.facebook.com/tnbcareline. Thank you. (Amerul)
Richie Yong
January 27, 2023
I rate it 2 stars because this app is still not user friendly to senior citizens in that it still does not support device dark theme setting but it nice that they now provided a mean to enlarge the font. Unlike previously, I one look at the small display intermediately force close the app, pronto
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Tenaga Nasional
January 30, 2023
We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at https://www.facebook.com/tnbcareline? And any relevant screenshots would be immensely valuable. Thank you. (Amerul)

What's new

Thank you for using myTNB. Your feedback is highly appreciated.

We have made some improvements for non-owner customer experience. Non-owner are now able to opt-in for paperless bill in myTNB app. Update your myTNB app to this latest version now!