Nations Direct

Nations Trust Bank PLC

About this app

Experience Nations Trust Bank's next generation of digital banking services all in one place with the latest Nations Direct Mobile Banking App.
Pioneering in customer centric solutions, Nations Trust Bank continues to reimagine banking in the digital world. The new Nations Mobile Banking app is a suite of futuristic digital banking solutions with improved UI/UX, latest technology and security to provide customers a simple, secure and seamless banking journey.

Key Features:
- Use one username and password combination across all digital products with Single Sign on.
- Keep your financial goals in track using the Personal Financial Management feature.
- Get 24/7 support from your Relationship Manager in addition to the Chat Bot via the app.
- Schedule Future Payments including Recurring Fund Transfers, Bill Payments and Card Payments.
- Request a Cash Advance from any of your Credit Cards.
- Ensure a secure banking experience with High Risk Verification paired with Biometrics.

Ratings and reviews

Terrible app done by incompetent developers. It forces you to change the password every so often, and when you try to update, it provides an error message. When you try to reset the password, it again shows an error message. Basically I have to visit the bank to sort it out. Instead of forcing to reset the password, which results in terrible user experience, the developers should implement two factor authentication. It also fails to save the receipts as PDF even though there is a button for it.

So far the app has been good. However it's extremely frustrating when we have to change the passwords every so often and you cant even put the last 3 passwords. So in total you have to remember 4 different passwords. Would love it if you incorporated a finger print scan feature or not have so many changes. Thanks, will increase star level if this is fixed.

This app is more user friendly than any other banks' apps. However, I noticed that it doesn't allow to screenshot in side the app. I know it's for the safety, but really need to do a page where we can either screenshot our payment/transfer or to download it as a PDF. since when people use this as a mode of payment, they need the (solid) proof (apart from the email).

What's new

General UI/UX improvements.