Nationwide Mobile

15.8K reviews
Content rating
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About this app

We’ve updated the app based on your feedback:

• Choose a repair shop, drive-in, rental car or other service when filing a personal auto insurance claim

• Face & Fingerprint login*

• Performance – Better, faster and more stable

• View pending payments and future bills

• Refresh main screens by “pulling down”

Other features:

• Quickly pay your bill

• Add, edit and delete preferred payment methods

• Add, edit and stop automatic payments**

• View, save and share auto & pet insurance ID card

• Manage your auto policy

• View and save Auto and Homeowners policy documents

• Accident Checklist – Steps to consider if you are in an accident

• Get roadside assistance

• File or an auto or property claim

• Agent contact info

• Manage your document delivery and communications preferences

• Get an auto, renters or homeowners insurance quote

* Compatible Android devices only

** Subject to eligibility
Updated on
Jun 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

15.4K reviews
Angela Garner
March 22, 2024
3/22/24: It's been 1.5 years and I still can't use the "Take Photo" button on the app for my claim... 😡 10/25/22: Very good foundation but one bug to fix! I cannot submit new claims successfully through the app. The Take Picture/Upload Photo button will not work by prompting going into the phone folder, so I can't attach my invoices to the claim. Have to get on mobile browser to do it. Everything else has been really easy though! (**edit: This is for the pet insurance claims, to clarify!)
27 people found this review helpful
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October 26, 2022
Thank you for your feedback. We hope to have more reliable pet integration within the app in the future. Please continue to contact our pet member care team at 1-800-540-2016 for any needs you may have that you are unable to take care of online.
Tammy Brown
April 5, 2024
A LOT better coverage, at a more affordable rate! But if your auto payment does not go through, don't expect a call to tell you that it did not go through. No they just cancel your insurance then send you a letter of cancelation. No insurance for a few days, well I needed to get a policy at progressive, less coverage and double the cost. In 6 months nationwide will insure again. What happened to calling, text your client and give them the chance to pay it, instead of just canceling the policy.
1 person found this review helpful
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A Google user
December 17, 2018
It's literally unusable. I couldn't get past making an account! Claimed to email me a password repeatedly, but the emails just said it 'set up a username' for me. Finally got it to text me a password instead, only for the app to fail to connect to their server. Attempted to use their photo uploading service for a claim and it crashed repeatedly.
9 people found this review helpful
Did you find this helpful?
December 20, 2018
From your description, it sounds like your agent or member services may have helped you set up a web profile. You can complete your internet/app registration on and use both. If you need assistance, please call our Tech Support team at 1-877-304-1065. Your claims adjuster will be able to help with submitting photos for your claim.

What's new

Squashing those pesky bugs