When will PTSB sign up to Android pay? Far better design since the new update. Still with that said no mobile money function. The app would be handier if you could do a quick balance check without having to log in. AIB phone app has this function and it's a handy time saver. All in all a massive improvement on the previous version, just not quite there yet.
Getting there. After growing frustrated with the previous app, which went so long without an update, the new version is an improvement. However, it could be the best app in the Irish market with the following: -real time notifications for transactions (check out N26 app) -ability to check log in with fingerprint scanner -ability to easily check balance -ability to notify PTSB of travel plans so you don't need to call every time you travel somewhere not in the EU Also, when the user logs in, they should surely be brought to the account home overview page rather than having an extra step to check with account balance. It's coming together, please keep up the good work and stay innovating!
19/01/2017 - Get logged out as soon as I log in and click on my account. Needs to be fixed to go back to 5 stars. Congrats on the new app. You have my 5 stars. It was one of the most annoying parts of moving to PTSB from Ulster Bank. You had a far better account on offer but the app was such a turn off. Now you're better all round. For once a bank has listened to feedback. Implementing a save feature for your open24 number so you're not fumbling around in your wallet on the street to check your balance. Currency converter at the touch of a button. Iban and bic on display. Really well done.
It is certainly better than the previous app. If you don't log out properly then as soon as you log in the next time you are immediately logged out which can be annoying. Sometimes pending transactions will say 250 euro for example but when they clear 300 will have come out so it's not always reliable and this is the biggest issue I have with it.
Hi. It's annoying that if i typed one of passwords wrong that I have to write again the 10 digits to login. Also, i think will be much easier if I can register my phone for my account and than just to type different digits from that 6 to login, not both of passwords everytime when I wish to login. And last thing, the balance, easy enough if we can just to press with a finger a button to show the balance without login. Thanks.
Awful, can't log in. Edit; latest update allows me to log in. General use is OK, a bit sluggish, but I don't see why half the screen has to be taken up with the blue area to tell me I'm logged in; I am aware of what I'm doing with my phone/this app, I don't require half a screen to remind me. Could be better utilised I'm sure.
· Fixed issues some users were having making payments
· Fixed an issue where third digit of PAN was not displaying for some users