![](https://play-lh.googleusercontent.com/a-/ALV-UjXg5cHkZqb-Kf-Rycyxtp_l667Dx_GcPqXOwQ9QfvZdf3IjF1o=s32)
Motinwo Oluwadamilare
Everything is quite good with the app and all but then the issue of KYC - I tried getting mine done during the previous where you only opened up for 6k slots, I was one of those whose application was "pending". After 2 updates to the app my user verification no more showed "pending" but now shows "not verified" I got the notification to KYC and tried applying, only for me to get a notification that my ID number already exists in your systems - in my guess means I still have pending application🤔
19 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWiiNwRjlklAu02HcezQHlkgbKt_Q-asxM7Jub9TvpDdiJf_dNm=s32)
Joseph Chimezie
I must confess that this is a user-friendly and fantastic app. The interface and resolution are superbly built. But the glitches I would like the support team to critically look at are on KYC verifications ! Aside from that, the app is top-notch, and the project amazingly delivers 👌
101 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUN-v3_wcFFhJPReQLwsRczh6N2Ve39I7iO1czcjAyriIIouGDO=s32)
ginikachi godswill
It is been an awesome experience with this App. It's user friendliness is topnotch. However, the challenge I'm encountering is on wallet creation. I have tried creating wallet but the save and continue button doesn't highlight for me to proceed. RUBI team should look into this.
102 people found this review helpful