A Google user
This app is a disaster on Android (Pixel 2 phone). Cant link to my account, can't change profile, stuck with old barcode, map doesn't work, uninstalled and reinstalled, etc. I've run into nothing but error messages and links to sign up for classes I don't want. To be fair to the app, the management at my gym is very poor and I wouldn't be shocked if they were part of the problem, but either way, damn. A terrible experience; recommend waiting a while until they fix the issues.
18 people found this review helpful
We are so sorry to hear you are experiencing issues with your account! We would love to get this resolved ASAP! Can you please send us an email at firstname.lastname@example.org so we can fix this for you!
-Gold's Gym App Support Team
A Google user
The app was good until the September 4, 2019, update. The app did not give you the balance of your training sessions. But since the update over half the information buttons kick you out of the program when you touch them. Giving error message to write comment or close app. The check in dates are reversed, you must scroll down to last entry to see if your check in was recorded.
9 people found this review helpful
Huge issues with the app. I've had it for a couple of years, never any big issues. I was recently logged out of app, when I attempted to log back in I noticed password was visible and quickly switched the mode but then I realized that what I was typing was still show down in the predictive text area. It also crashed repeatedly and at this point not going to use until security issues are fixed. Gyms have suffered significantly due to COVID however security should not be compromised.
19 people found this review helpful