A few aspects of this app need work. My notifications to remind me to take my meds do not make a sound. Notifications are enabled, but still no sound. Also, when I log out of the app, it erases my reminders. I like that I can request refills through the app, and message the pharmacy instead of having to call them. When requesting, it asks how you want to pick up and when. My pharmacy delivers, and it doesn't give you that option. I have to send a note for delivery.
39 people found this review helpful
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Update - app still sucks. I feel like it's one step forward and two steps back anytime there is an update. Why do I have to go through like 6 screens to refill a script? Everything in this app takes at least twice as long and twice as many clicks as it should. And when I finally get to the end (I assume), it won't submit because it says I need to schedule pickup at least one day in the future (I selected the day after tomorrow).
40 people found this review helpful
December 17, 2020
Hey Lauren, thank you for reaching out and we really appreciate your feedback. We are aware of the crashing issue that you are facing and just released an update that should address this problem. We will use what you said to try and make the app as user friendly as possible.
Very glitchy and unreliable. The concept behind the app is great; the execution not so much. Full of unnecessary filter pages like the one telling me on the next page is where I'll pick which medications I want to refill after I select refill my medications. The most annoying thing though is that you can't choose the app by backing out of it like every other app on my phone. I have to force close it every time because it has no code or exit option. Need a lot of work!
36 people found this review helpful