
Helaine C
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Calls my home phone. I've tried to have the number updated to my cell so I can get into the app while in the store. Even after my ins. carrier contacted company responsible for the app & were told by the company the phone # had been updated, it wasn't. Since the savings aren't always available on store brands, it would be nice to once again be able to scan products in store. Wasn't the best app to begin with, but usable. Now completely useless. 4 days later, # never changed.
1,104 people found this review helpful

P V
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Even with the new update this app sucks! Can't view transactions, always says data can't be found check my connection and the scanner never works. I have called several times and always told to call my insurance company when I call them they tell me call you. when I send emails I get no reply. Someone does not know their job and not doing very well with this app! it truly is pointless, even going on desk top.
34 people found this review helpful
Solutran, Inc.
May 17, 2024
Hi there, thanks for the feedback. I'd be happy to help you with the app. Please send us an email at support@healthybenefitsplus.com with what you are experiencing and we can help you directly. Thank you, Landon.

Busy Brain
This app needs serious work. For some reason, I can log in through my biometrics and you would think that would be more than enough but no, it now wants me to update/log in to HealthSafeID which I'm unable to do. It doesn't give you the option to create new, but wants email and password and I've entered all I have on record which it rejects, naturally. I also can't see an instant balance when I first log in, which would be brilliant and effective for all. Here's hoping for improvement.
31 people found this review helpful