TRUE MANAGER™ AIR

Trividia Health, Inc

About this app

With the TRUE MANAGER™ AIR Mobile App, TRUE METRIX® AIR Blood Glucose Meter with Bluetooth Smart technology, and certain mobile devices, you can track data to get valuable insights that link daily activity with your glucose results from the meter’s memory. Easy-to-read charts, graphs and customizable notes make understanding data actionable. Also, share data with healthcare providers, friends, and family to help manage diabetes.

Features:
o Simple to navigate logbook shows date, time, blood glucose results and event tags from meter’s memory
o Additional event tags may be added to results in addition to personal notes
o Each blood glucose result is color coded to indicate if you are within acceptable range. You may customize the ranges given to you by your healthcare professional or use the default settings, which are the established 2015 American Diabetes Association guideline target ranges (mg/dL):
YELLOW = Above Normal >130
GREEN = Normal 80-130
RED = Hypoglycemic <70
NOTE: A DOCTOR OR HEALTHCARE PROFESSIONAL DETERMINES HOW OFTEN TO TEST AND WHAT THE TARGET RANGES ARE FOR YOUR BLOOD GLUCOSE RESULTS.

o Six Reports provide total insights:
 Average Report - View 7, 14, 30, 60, 90 and 120 day averages to review general trending and spot areas for improvement.
 Conformance Report - This report displays pre- and post- meal glucose results in a pie chart format. Each pie chart is divided into color coded sections identifying the percentage of glucose results that are above, within or below targeted ranges for each testing time.
 Glucose Trend Report - This graph can be customized by target range, date, and time to reveal patterns and to quickly identify glucose results that are too low or too high.
 Logbook Report - Review all glucose results, including control solution results, over a specific time period in chronological order.
 Modal Day/Week Report - View all results in specific time blocks per day or week. Color coded for easy review of glucose results within, above or below customized target ranges.
Summary Report – An excellent overview of glucose test results and trends in 1 easy-to-read document. (Only available with the Android App)
o Share data via PDF through email with healthcare providers, friends, and family
o Help screens are available on most pages, if assistance is needed.

COMPATIBLE DEVICES:

The TRUE MANAGER AIR App and related Software are only compatible with certain devices and certain operating systems. For a list of compatible mobile devices and operating systems go to: www.trividiahealth.com/truemanagerair. If you do not have a compatible device and/or operating system, you will not be able to use the TRUE MANAGER AIR App.
Important Information:
• TRUE MANAGER AIR App is not for diagnostic use.
• NEVER change your treatment plan without consulting a Doctor or Healthcare Professional.
• TRUE MANAGER AIR App is for use only with specified, supported mobile devices. Go to www.trividiahealth.com/truemanagerair for a list of compatible mobile devices.
• This product is intended for single-patient use to support better diabetes management without providing specific treatment or treatment suggestions.
• Refer to the TRUE METRIX® AIR Blood Glucose System Owner’s Booklet for pairing instructions.

Ratings and reviews

After about a year, the app quit working. Now it won't sync. Just stopped. It will say "updating time and date" until meter shuts down. Turned off this option and now it says "error 8" after trying to sync until the meter shuts down. Tried it over and over. Waited a week and tried again. Same result. I guess it's time to uninstall.

As others have mentioned, you cannot add notes or event tags to synced results, making this app a lot less useful than it could be. Also, if manually entering results, it seems you can only enter numbers in the 10s and 100s place - the last digit is 0 and cannot be changed. Note: Removed one 🌟 due to copy paste customer response and others saying that calling the number given was pointless. Clearly a functionality AND customer experience problem here!

It was a bit troublesome getting the meter to sync with my phone, did manage to figure it out. Also, same as a lot of others, can NOT add tags or notes rendering some of the data/charts totally useless! Meter works good, test strips affordable but overall app just ain't so hot. Would give it a 5 star rating if the app actually did what it was supposed to. UPDATE, spoke to customer service, did no good what so ever! They don't actually have a tech. department.

What's new

Bug fixes and compatibility improvements