
Svenja Wolf
Tried to use the app again today after some 2 weeks of not using it, keep getting the message something went wrong after putting my pin. It used to have issues sometimes before being slow logging in, but never like this. Restarting the phone and uninstalling the app didn't help. Therefore useless. No idea of the was caused by the recent "improvements" that were announced last week, but surely now it doesn't work anymore.
501 people found this review helpful
NMB Bank Tanzania
September 26, 2023
Hello, Thank you for contacting us and apologies for the experience you are under-going with our app. Kindly share with us your account number through our DMs for further assistance.

Alawi Masare
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I have been using this app for more than a year and really enjoyed it. But just this January, it can't open. I was opening it when it asked me to update the app before logging in. I did that but never opened. I uninstalled the app and reinstall but still not working in my Samsung S9+ with android version 8.0. It tells "NMB Mkononi has stopped". Then there is an option to either "close" or "send feedback."
329 people found this review helpful
NMB Bank Tanzania
January 20, 2022
Hello Alawi Masare, thank you for reaching us and apology for the inconvenience encountered. Kindly let us know what are the response receiving while login in?

Kelvin Keyson
The app is generally user-friendly and offers a range of useful features, however, after the latest update(August 2024), the login process has gotten notably slow. It can be frustrating when you need quick access to your account but end up waiting longer than expected. If the app could improve its login speed, it would greatly enhance the overall experience.
66 people found this review helpful
NMB Bank Tanzania
September 26, 2024
Greetings@Kelvin Keyson,
Thanks for writing to us, and if you have any additional questions, please don't hesitate to reach out.#NMBKaribuYako
^VK