Spark Voicemail

NORWOOD SYSTEMS (AUST) PTY LTD

About this app

Spark Voicemail revolutionises your voicemail experience, making it effortless to retrieve and respond to voicemails.

Spark Pay Monthly mobile users can install and use the Spark Voicemail app for free as part of their plan. Spark Prepay users need to activate the ‘Voicemail Unlimited’ extra for $1 per 4 weeks, which offers unlimited App and Voicemail use.

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Please note: To use Spark Voicemail, you must be a Spark mobile customer.
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KEY FEATURES:

READ YOUR VOICEMAIL VISUALLY
You can read automatic transcripts of your voicemail. Want to listen to them? That's easy, just press play.

LISTEN TO OR READ YOUR VOICEMAIL ON THE LOCK SCREEN
That's right - you don't even need to enter the App to see your latest voicemail.

NATIVE SUPPORT FOR DARK MODE
We've crafted a beautiful dark mode experience that's easy on the eyes.

ACCESS YOUR VOICEMAILS IN ANY ORDER
Navigating your voicemails is now as easy as a scroll and tap. View voicemails in threads, organised by contact.

PLAYBACK SPEED CONTROL
Save time or listen carefully to your voicemails with 0.8x, 1x, 1.5x, or 2x speed controls.

EMAIL FORWARDING
Add up to two email addresses to receive your voicemails right in your inbox. Why two email addresses? So you can boost your responsiveness by also sending voicemails to your assistant or team to respond on your behalf! Don't worry; you can filter out calls from personal contacts.

SEARCH YOUR VOICEMAILS BY NAME OR KEYWORD
With our built-in automatic transcription service, Spark Voicemail makes your voicemails effortlessly searchable.

EASY PERSONALISED GREETING SETUP
Spark Voicemail lets you easily record a new one. Change it every season, or if you're away on holiday.

EASY MANAGEMENT
Managing your voicemails has never been easier. Call back contacts, share your voicemails or delete them to save space.

UNLOCK WITH BIOMETRICS
Protect voicemails on your phone with a passcode and biometrics.

COMPLETE NOTIFICATIONS
Read or listen to voicemails right from your lock screen or notification centre.


Privacy Policy: https://www.spark.co.nz/help/other/terms/policies/privacy-policy/
Terms of Use: https://www.spark.co.nz/help/other/terms/

Ratings and reviews

A hiccup on my phone earlier where the app lost all messages & defaulted to "get started", & submitting my number produced persistent failures with requests to try again. Thankfully it was still working on my tablet, so I saved all my messages to my device. Was about to unistall & reinstall on my phone, but thought 1 more try, & this time it worked & my messages are back! Shouldn't have gone to sleep as I was only using it yesterday, so not sure what went wrong. A great app most of the time!

The app works well enough but it would be nice to be able to select/ import pre recorded messages, as I often need to change my voicemail greeting depending on my availability for work, and Spark doesn't give an option for temporary greetings like Vodafone. The way the app records audio is weird- it blanks out my screen like I'm on a phone call when recording which is really annoying as I need to wake the phone to access the app controls. Does it upload on the fly, not record locally then send?

Disappointed, I used to get a voice message and an email alert but since the changes, there is no voice message on my phone and I am not always able to ring Spark, and sometimes I don't get the email either so my messages are lost...the is very bad for my customer service, and it's embarrassing. I have tried to activate the phone messaging several times but I never get an activation code when I request one. Please Improve.

What’s new

This version of Spark Voicemail includes bug fixes and performance improvements.