
Helen Green
We love shopping with Ocado and glad to use the app compared to using the website on our computer. It's so much easier. I like the quick add to add to current order. The only problem is payment! Everything goes smoothly up to the point of card verification, then click on our verify method, the app goes into a loop 8/10 times! Get the code but can't input into app! Doesn't happen every time but it's annoying.
8 people found this review helpful
Ocado Retail Ltd
May 11, 2022
Hi, thanks for the amazing review! We're sorry you've had some payment issues, please let us know at ocado@ocado.com. We'll have things investigated. -Jack

Amber Winter
Used to be such a convenient and useful app but now it's causing so many problems that I can't use it. The one-click returns me on an endless loop without adding the items, I couldn't pay on the app (had to use the main website), I can no longer choose a delivery slot on the app. Have tried reinstalling it several times but no luck.
8 people found this review helpful
Ocado Retail Ltd
May 11, 2022
Hi, we are sorry that you're having issues with the app. Can you write to us at ocado@ocado.com? Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue. - Jack

Joanna Jacobs
Absolutely Marvellous, this app is SOooooo easy to use, I can't believe it, the whole ordering process is a breeze, the booking is just as easy, I've used the coupons, just as easy, if only all apps where this user friendly, and as for the one-click, that is just the cherry on top of the icing, well and truly deserving of 5 stars.
3 people found this review helpful
Ocado Retail Ltd
May 18, 2022
Thanks for the great review, Joanna! We're thrilled to hear how easy you find our app to use. - Jack