App is down far too often. Was supposed to meet a buyer, but the messaging was not working. We had no way to notify each other of changes in timing or anything else. Huge fail. The customer service gets a + for responding with a reason for why the service was down (increased my rating from 2 to 3 stars). I remain annoyed that the app ask to know my location every time I open it. After stating I did not want to share my location the first time, it should stop asking. I've also found that due to the sea of similar items, my items can get buried. While you can "bump" it to move it towards the top of results, I have not found that very effective. Then again, perhaps my items are overpriced. I was able to sell one item (Comic Con tickets), and have had a handful of people express interest in my items, but not purchase. I will say I have had far more success with Offer Up than with the a similar app "letgo". Between the two, I like Offer Up's interface better as well.
Notice to old and new Offer Up users: "Upon your new app updates, there were no public mention of a new policy for a cellphone-only validation and the reasons for such. Secondly, an email was already use for such purpose so I see this is redundant and invasive for privacy reasons. So far, from my research and reading past user reviews, no one else seems to be aware of this issue. Not only did you not answer all of my questions as posted other than giving me your new policy review. I will be doing some investigation into this matter and see what other purpose or intent, if any, beyond that of the so called security feature which currently lacks explaination and merit. Finally, I will not give you any numbers for the usage of this app. You will also soon realize if this is a new public policy for all Offer Up users, your user base will be on the decline. I will also be in contact with Google reps to look further into this matter."
Horrible app. They remove a pin pointer and said it was dangerous, yet just about anything on there is and can be dangerous. I.E. , cars, boats, electronics, dirt bikes. In fact there has been countless deaths from dirt bikes and atvs compared to a lazer pointer.... Also, another thi g, the kodi amazon firesticks that are loaded with "free" tv. Is illegally loaded and yet they allow it vs a pin pointer. Good job Offer up. Good job.
Yay you fixed the layout! NOW FIX THE SCROLL DELAY ON WATCHED ITEMS!!! Why can someone spam the page with cellphones and cars from some store and NOT GET BANNED? Put restrictions on people! And LISTENING TO THE REPORTED POSTS/USERS WOULD BE HELPFUL!! Or just keep IMPROVING speed so its "easy to use".... HOLD PEOPLE ACCOUNTABLE FOR THEIR ITEMS!!
I'm tired of people lying on here about prices and/or items even being real.. No I will not email you or send you money through western union or other means where you try to scam countless others. Items shouldn't be sold like they're brand new. When I try to buy something on here people are rude. They try to scam you. Others play the poor me card. Sorry I don't want to hear your life story I'm just trying to make what should be a simple transaction. Also it's offer up an app for negotiations. This isn't a store no one cares if you only used you item once or it's like brand new. If I wanted to pay the same price it would be at best buy, Wal-Mart, target, etc. I would get it there at least it's safe. You have a return policy and possibly a protection plan. You know what you're getting into or you have a pretty good idea. Countless unnecessary conversations. It shouldn't be this difficult to simply buy or sell something.
Found what I wanted, met up with the seller and had no problems with the deal! Got myself some new Raybans at a 1/4 of the price! Love em! Great app for local buying. And there's some pretty great finds too!
- Fixed a time display issue on Alerts and Chat
- Improvements for reliability and speed
Thanks for using OfferUp and keep the feedback coming!
You can contact us by going to the help center in the app or on the web.