Ola unlocked my account finally after 2 months after a lot of struggle.I appreciate. But their policies need to be more customer friendly.They shouldn't lock customer's money just because of some unknown unintended chargeback like in my case inspite of my repeated clarifications.
I recharged Rs 200 on 16 june,2017. Only Rs 100 was crediated to my account. I have tried to contact the support group many times but didnt get any response. I have lost my Rs 100. This happened first time. Really depressed. I have no such bad xperience with UBER
Worst wallet, want to give (-10). 3 times payment deducted from Ola Money but it don't intimated to driver n he has charged in cash too. No solution provided on my complaint.
Worst app ever! You won't let my own money to be transferred to my bank account and you'll charge a big extra charges just to transfer it!! There is no option to cancel the share pass when I'm not really satisfied with the share ride and I'm left with a lot more rides that I'm not gonna use!! Pathetic!!
It's very convenient, no cash or change hassles!! Also I like the OTP system provided by ola, this way the drivers cannot start the ride early. I had a bad experience with uber in this case and ended up paying way too much.
SCAM, I have always used ola money for payment of ola cab rides,which worked fine but when I used it for tata sky DTH recharge, 400 rupees got deducted from ola money balance for a failed translation. Customer service of no help only transfered my call, another waste of 50 rupees (my phone was on roaming).
Bug fixes and performance improvements
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