
Vivian Venter
Really don't like the new UI. It makes no sense having the panic/emergency button as part of the navigation menu at the bottom especially if it doesn't stand out visually. I have to really focus on each menu button now to prevent me accidentally clicking on it. This was an issue before but at least it was not on the same visual level and was red.
9 people found this review helpful

Tanya Bekker
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Terrible!! I am occasionally able to arm remotely but then cannot turn it off. The app doesn't respond. UPDATE: I reached out via email and whilst it took a bit of time, Olarm got back to me informing me of some changes that had been made to our system. It has worked for the last 2 weeks. I also discovered that if I tried to access the alarm remotely, it is best to use internet from a service provider, in this case Vodacom, not the wifi where you are staying.
1 person found this review helpful
Olarm (Pty) Ltd
January 6, 2026
Hi Tanya, we’d really like to look into what’s causing this on your setup and get it working properly. Please reach out to our support team at support@olarm.com, +27 21 009 0911, or WhatsApp +27 60 039 0911 so we can investigate your specific device and connection and resolve this for you.

Mike Beer me up Scotty!
Used to be a good App, but since the recent updates, some functionality doesn't work... The main issue is that I have to log in everyday. I have tried with, and without biometrics. I have tried logging in with my Google account, but that process failed (App froze when clicking LINK ACCOUNT) I complained a few months ago, & you replied that this was due to multiple updates, but the problem persists... A bit more bug testing will go a long way...!
1 person found this review helpful
Olarm (Pty) Ltd
January 6, 2026
Hi Mike, thanks for raising this. Our mobile team is continuously working on fixes and improvements. Please see this article for help with login or authentication issues: https://help.olarm.com/portal/en/kb/mobile-app/login-authenication-issues. If the issue persists, contact us at support@olarm.com, +27 21 009 0911, or WhatsApp +27 60 039 0911.