Olarm
3.6star
2.1K reviews
100K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.5
2.08K reviews
Davo
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March 9, 2026
Only gripe is that when sending a signal it isn't snappy. I still gave 5 stars. It's probably a limitation that has always had their attention and will probably keep improving. The customer service is good. Below is my previous review which was followed by a software update and a response from developer. Previous review: "I'd rate the app a lot better if it didn't recently stop working unless I log out and log in again. Not something I am willing to do as a step to get into my house"
Olarm (Pty) Ltd
March 9, 2026
Hi Davo, thanks for your feedback. We’d like to ensure this login issue is fully resolved for you so you don’t have to keep logging out and in to access your home. Please contact Olarm Support at support@olarm.com, +27 21 009 0911, or WhatsApp +27 60 039 0911 so our team can assist you directly.
Paul Hulsman
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March 16, 2026
I can't connect to the system from my phone. the system is working but I can't connect. very frustrating. only 1 day later and oh wow ! what great service from Olarm . The help desk was very prompt in helping me. My problem was sorted so quickly. I'm impressed with the service.
Olarm (Pty) Ltd
March 16, 2026
Hi Paul, thanks for sharing this with us. Our team would like to help you get connected again as quickly as possible.
Please contact Olarm Support at support@olarm.com, +27 21 009 0911, or WhatsApp +27 60 039 0911 so we can assist you directly and fully investigate the connection from your phone.
Tanya Bekker
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January 6, 2026
Terrible!! I am occasionally able to arm remotely but then cannot turn it off. The app doesn't respond. UPDATE: I reached out via email and whilst it took a bit of time, Olarm got back to me informing me of some changes that had been made to our system. It has worked for the last 2 weeks. I also discovered that if I tried to access the alarm remotely, it is best to use internet from a service provider, in this case Vodacom, not the wifi where you are staying.
5 people found this review helpful
Olarm (Pty) Ltd
January 6, 2026
Hi Tanya, we’d really like to look into what’s causing this on your setup and get it working properly. Please reach out to our support team at support@olarm.com, +27 21 009 0911, or WhatsApp +27 60 039 0911 so we can investigate your specific device and connection and resolve this for you.
What’s new
- Stay logged in even when your connection drops. The app automatically recovers your session when you're back online.
- Choose from predefined reasons when submitting device diagnostics, helping our support team respond faster.
- Resolved an issue where alarm notification sounds could reset to default or go silent
- Enhanced error tracking for faster issue resolution.
- Updated AC power icon for better visual consistency.
- Choose from predefined reasons when submitting device diagnostics, helping our support team respond faster.
- Resolved an issue where alarm notification sounds could reset to default or go silent
- Enhanced error tracking for faster issue resolution.
- Updated AC power icon for better visual consistency.
App support
About the developer
Olarm
support@olarm.com
SUITE 401 THE POINT, 76 REGENT ST WESTERN CAPE
DE AAR
7005
South Africa
+44 7481 340911
