Omni AI Platform

Bicode

About this app

The Omni AI Platform is a workspace for entrepreneurs and their support team, where an AI agent takes care of routine customer communication, while you manage conversations and content in a single app.

WHAT THE APP DOES

- Unified inbox for Telegram, Instagram, WhatsApp, and Threads – all customer conversations in one list, without switching between apps.
- AI autoresponder based on your knowledge base (RAG): the agent understands the customer's question, searches for the answer in your documents, and answers automatically or escalates to an operator if they lack confidence.
- Message classification: the agent distinguishes between leads and complaints, pricing inquiries and support requests, and routes the conversation accordingly.
- Social media content generation: AI helps you write posts, schedule publications, and maintain a content plan.
- Telegram group monitoring: automatic summary of leads, complaints, and discussions about your brand.
- Billing and subscription: transparent usage tracking, pricing, and payment directly in the app.
- Admin functions for owners: AI metrics, response auditing, team and channel management.

WHY OMNI

- One AI agent instead of dozens of scripts: you don't create bots, just upload your knowledge base—responses are generated automatically.
- Everything is localized and tailored to the local market: Telegram is the main channel, with support for channels in the CIS.
- Transparency: you see which questions the AI ​​answered, which were sent to the operator, and which clients were dissatisfied.
- Data security: only you and your team can see your conversations and documents.