Matt Overholser
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Sitting here with out power or heat...again. Trying to log in to the app, the app will not take my address, phone number, or meter ID. It locks me out for 10 minutes, but the best part is the 10 minute countdown will not count down unless I leave my phone on the countdown screen. If I close the app or navigate away from the countdown screen, it stops counting down. When I come back to it later it's resumes counting from where I left it. It's super frustrating!
15 people found this review helpful
Don Allen
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I uninstalled the app and reinstalled it . The reason being, I opened the app this morning to make an outage report. It brought up my saved address just fine. When I clicked on one and began the report it froze up. I tried closing and reopening the app with no success. I uninstalled and reinstalled and can't get past the address confirmation. The same freeze up occurred on my Android phone. Oh! I also downloaded the app on my iPad and the same freeze up occurs. Any thoughtsh?
38 people found this review helpful
Jim LE
I use to be able to report outages, report street lights being out, to everything else that goes with it. now it ain't worth spit on account it won't even connect to the server.
4 people found this review helpful