OneAssist: Protection+Warranty

47.7K reviews
Content rating
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About this app

We are India’s highest-rated protection expert!

We exist to make your everyday life easier by protecting and assisting you on the things that matter the most to you every day.

Be it phones or TV or AC or UPI payments, we have become so dependent on so many small things. Even when one of these daily dependencies does not work or get stolen, life becomes extremely hard. That is where we step in to offer solutions across domains like Personal Electronics, Home Appliances, Personal Finance or Lifestyle.

Key features:
- PROTECT your Gadget & Appliance: Protect your new phones and appliances against accidental damages
- NO MORE COSTLY REPAIRS: Add years to your Gadgets & Appliances with Extended warranty
- FRAUD PROTECTION: Protect your m-wallet/ debit cards/ credit cards/ UPI from frauds
- SELL OLD MOBILE PHONES: Get the best price for your old phones
- RAISE CLAIM REQUESTS: OneAssist plan subscribers can raise claims and requests in a jiffy
- REAL TIME TRACKING: Track your service request in real-time
- WarrantyCare: Manage device invoices and warranties with ease

Key plans:
- Accidental & Liquid Damages for gadgets and appliances
- Extended Warranty for gadgets and appliances
- Fraud protection plan for cards and wallets

Key service benefits:
- Best-in-class service experience: 4.6 stars on Google reviews with 30,000+ reviews
- Free pick up and drop
- 24x7 call center with regional languages
- 27,000+ pin codes covered across India
- Industry-best Service and repair timelines
- In-house repairs by verified experts for home appliances

Key devices covered:
- Smartphone/ Mobile
- Laptop
- Smartwatch
- Headphones/ Audio accessory
- TV
- AC
- Refrigerator
- Washing Machine
- Water purifier
- Large Home Appliance
- Small home appliance
Updated on
27 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

47.4K reviews
Jitendra Patel
22 May 2024
I've been using the OneAssist app for a few months now, and it has been a game-changer for managing my device protection and other services. The app is user-friendly and makes it incredibly easy to file claims, track their status, and access support. The customer service is prompt and efficient, resolving issues quickly. Plus, the added features like wallet protection and credit health monitoring provide excellent value. Highly recommended.
4 people found this review helpful
OneAssist Consumer Solutions
22 May 2024
Dear Customer, thank you for taking the time to leave us your feedback - Team OneAssist.
Amitkumar Makwana
21 May 2024
Very bad support on this application also not given any solution from this app and unable to direct connect with the support concern person also not having any option in IVR to directly connect with the support agent. Thanks for support for resolving problems now my issue has been resolved by escalation team of one assist. Ome more thing, After a lot of hard work I found this solution, it was not as easy as I thought because regarding this I had to communicate through mail, Because we are Stil
1 person found this review helpful
OneAssist Consumer Solutions
22 May 2024
Dear Customer,We sincerely apologize for any difficulties you faced with our support service and are concerned about the neutral rating provided. We are glad that our escalation team was able to resolve the issue. Thank you for your patience and understanding. - Team OneAssist
Mayank Sinha
6 May 2024
Tried calling customer care to activate the plan as app wasn't showing my purchased plan.. I had to speak with agent in 12 different calls, just to give her entire details about the plan and to get my queries answered. Really disappointed with the system and network they have kept for the Customer Support.. Though I am glad the agent was so good and called me back so many times.. I am just hoping One Assist can improve their telephone connection, so that customer can have better experience..
OneAssist Consumer Solutions
15 May 2024
Dear Customer, we're all squared away – your problem has been solved. Let us know if there is anything else we can do for you! - Team OneAssist.