OneAssist: Protection+Warranty

47.4K reviews
Content rating
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About this app

We are India’s highest-rated protection expert!

We exist to make your everyday life easier by protecting and assisting you on the things that matter the most to you every day.

Be it phones or TV or AC or UPI payments, we have become so dependent on so many small things. Even when one of these daily dependencies does not work or get stolen, life becomes extremely hard. That is where we step in to offer solutions across domains like Personal Electronics, Home Appliances, Personal Finance or Lifestyle.

Key features:
- PROTECT your Gadget & Appliance: Protect your new phones and appliances against accidental damages
- NO MORE COSTLY REPAIRS: Add years to your Gadgets & Appliances with Extended warranty
- FRAUD PROTECTION: Protect your m-wallet/ debit cards/ credit cards/ UPI from frauds
- SELL OLD MOBILE PHONES: Get the best price for your old phones
- RAISE CLAIM REQUESTS: OneAssist plan subscribers can raise claims and requests in a jiffy
- REAL TIME TRACKING: Track your service request in real-time
- WarrantyCare: Manage device invoices and warranties with ease

Key plans:
- Accidental & Liquid Damages for gadgets and appliances
- Extended Warranty for gadgets and appliances
- Fraud protection plan for cards and wallets

Key service benefits:
- Best-in-class service experience: 4.6 stars on Google reviews with 30,000+ reviews
- Free pick up and drop
- 24x7 call center with regional languages
- 27,000+ pin codes covered across India
- Industry-best Service and repair timelines
- In-house repairs by verified experts for home appliances

Key devices covered:
- Smartphone/ Mobile
- Laptop
- Smartwatch
- Headphones/ Audio accessory
- TV
- AC
- Refrigerator
- Washing Machine
- Water purifier
- Large Home Appliance
- Small home appliance
Updated on
May 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

47.1K reviews
Deepak Arora
May 18, 2024
It's ridiculous, I had renewed my membership for two AC well on time but because of auto renewal they charged again and the matter is pending for weeks without any resolution so be aware before opting for auto renewal of membership, they may charge multiple times and you keep on banging your head. So, I am adding a piece of appreciation done by the honest efforts of Zeba Khan, she took on the job and updated me regularly and saw that the excess money deducted is refunded back.
OneAssist Consumer Solutions
May 18, 2024
Dear Customer, we’re so grateful that you took the time out of your day to share your review with us. We’ll make sure that Miss Zeba receives your kind feedback. It will her their day! - Team OneAssist.
Mayank Sinha
May 6, 2024
Tried calling customer care to activate the plan as app wasn't showing my purchased plan.. I had to speak with agent in 12 different calls, just to give her entire details about the plan and to get my queries answered. Really disappointed with the system and network they have kept for the Customer Support.. Though I am glad the agent was so good and called me back so many times.. I am just hoping One Assist can improve their telephone connection, so that customer can have better experience..
OneAssist Consumer Solutions
May 15, 2024
Dear Customer, we're all squared away – your problem has been solved. Let us know if there is anything else we can do for you! - Team OneAssist.
mangesh khade
May 14, 2024
worst service ever. they don't consider battery replacement and damages caused by battery when most repairs are due to this reason. please read terms and conditions thoroughly before buying. even after having invoice details with them, they will collect personal documents. don't have valid reason for this. document verification takes more than week. repair takes more than three weeks. Means forget your mobile for around a month. extended warranty is not useful at all.
OneAssist Consumer Solutions
May 21, 2024
Dear Customer, we're glad to inform you that your concern has been resolved to your satisfaction. If you need further assistance, feel free to reach out. We're here to help! - Team OneAssist.