
Kristy Burrell
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The concept is great, but this ap is so buggy! When I add a fueling it sometimes adds 2 or 3. Sometimes it opens, sometimes it doesn't. It constantly signs you out and asks for your password. The fingerprint scan does not open the ap, just a blank screen. Needs a lot of work to be usable.
Medifast, Inc.
May 26, 2023
Thanks for your feedback. We apologize you had a poor experience, but note that we will consider your input as we make improvements and add new functionalities to the App weekly.

Juanita Brigid McCarron
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Optavia is a great weight-loss system. This app, however, is so buggy & so poorly designed its actually more trouble than it's worth. Pen & paper would be better. Sometimes the Meal Tracker opens, sometimes not, & sometimes it will enter a single meal 2, 3 or 4 times. Also, "Tracker" is a misnomer. Each daily entry disappears @ day's end, so there's no way to actually keep "track" of your meal patterns or look at the notes you took. Kinda useless. A journal/notes app is easier, more efficient.
6 people found this review helpful
Medifast, Inc.
May 15, 2023
Thank you for your comment! We are aware of the reoccurring issue and are working to resolve it. We appreciate your patience!

Megan McQuivey
parts of this app work really well. I love that. it tells me exactly what time I need to eat each day based on my first meal. some things that I don't love is that I can't get back to previous days meals, and also the formatting doesn't seem to work optimally on my phone. For instance, the water intake section is covered up by another section, so I can't push the buttons to select water amounts. It's probably a formatting issue on my particular phone.
3 people found this review helpful
Medifast, Inc.
April 24, 2023
We LOVE your input, thank you! The OPTAVIA App is designed for YOU so please keep the feedback coming!