
Alessio
Not working at all. When I try to do something (send a document for refund) the application keep on going back to the login page and I have to type the password/use fingerprint, then do all the steps to send the document and when I want to send the document, it goes back to the login page. Tried to reinstall, clear data, cache etc but didn't work.
3 people found this review helpful
Génération Sas
August 3, 2020
Bonjour. Nous somme navrés que notre application ne vous apporte pas entière satisfaction. Ce dysfonctionnement est en cours de résolution auprès de nos équipes de développement. Dans l'attente, nous vous invitons à nous contacter à l'adresse web@generation.fr . Bonne journée. L'équipe Web & Mobile

Elizabeth
Lack of details on patient reimbursement including name of the person on the contract, amount and medical act so when you have five people on the contract it's easy to lose track of the reimbursements. Often, links don't work properly so if you want to follow up on a reimbursement, it takes you to an old expired reimbursed for the wrong person which has nothing to do with the link you clicked on. There is 7-10 days from the time they claim to have paid you and when the actual € gets to bank
Génération Sas
July 3, 2025
Bonjour Elizabeth, Je vous remercie pour votre avis détaillé. Dans la rubrique "remboursements", vous pouvez télécharger les décomptes mensuels faisant apparaitre les noms des bénéficiaires et les montants des soins. Pour plus d'explications, je vous invite à nous contacter par téléphone. Bonne journée. Reda, Équipe Relation Client.

Max
It's simple to use. One frustration is that if you leave the app for one second, it locks you out and removes all text / progress you've made and have to start again. No need for sure hyper-security in my opinion
1 person found this review helpful
Génération Sas
January 15, 2024
Good morning Max,
Thanks for your excellent review.
We are delighted to see you enjoyed our app. Your comment on the possible improvement are duly noted.
Here, at Génération, we are improving the quality of our services each day thanks to your feedback.
Have a nice day,
Benjamin from Génération.