chetana mandviya
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Hello my account i cant not change my password, i try many many time can you please tell me how can contact on email, i send mail on serval email did not get responce.. difficult to converion in english
Génération Sas
23 April 2024
Bonjour Chetana, Je suis navrée de lire que vous n'arrivez plus à accéder à votre espace adhérent. N'ayant pas les informations nécessaires pour vous recontacter, je ne peux que vous inviter à nous appeler. Bonne journée. Marion, L'équipe Génération.
Alessio
Not working at all. When I try to do something (send a document for refund) the application keep on going back to the login page and I have to type the password/use fingerprint, then do all the steps to send the document and when I want to send the document, it goes back to the login page. Tried to reinstall, clear data, cache etc but didn't work.
3 people found this review helpful
Génération Sas
3 August 2020
Bonjour. Nous somme navrés que notre application ne vous apporte pas entière satisfaction. Ce dysfonctionnement est en cours de résolution auprès de nos équipes de développement. Dans l'attente, nous vous invitons à nous contacter à l'adresse web@generation.fr . Bonne journée. L'équipe Web & Mobile
Max Baldock
It's simple to use. One frustration is that if you leave the app for one second, it locks you out and removes all text / progress you've made and have to start again. No need for sure hyper-security in my opinion
1 person found this review helpful
Génération Sas
15 January 2024
Good morning Max,
Thanks for your excellent review.
We are delighted to see you enjoyed our app. Your comment on the possible improvement are duly noted.
Here, at Génération, we are improving the quality of our services each day thanks to your feedback.
Have a nice day,
Benjamin from Génération.