myPacificSource

2.4
156 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Our free, new-and-improved app makes life easier for PacificSource members.

Use it to
•  See your member ID card
•  Review Explanation of Benefits statements
•  Find a doctor or hospital
•  Check your deductible and out-of-pocket totals
•  Learn which services are covered, and how your plan pays for them
•  Track allowed office visits and dollar amounts for certain services

Simply…
•  Download the app
•  Log in with your InTouch username and password

About PacificSource
PacificSource is a not-for-profit health plan that goes beyond what's required for members and their communities across the Northwest. With local offices in Oregon, Washington, Idaho, and Montana, the PacificSource family of companies offers high-value health plans and affordable coverage to individuals and families; employers; and Medicare and Medicaid eligibles.
Updated on
Mar 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.4
150 reviews
A Google user
March 9, 2019
App won't go beyond plan type. I selected the plan type I have and I don't get any other options. Very frustrating, especially since I cannot access it through the website either. It takes me to a screen that shows : InTouch Medicaid Access. I don't even have Medicaid. Not sure what that is about. I have uninstalled and reinstalled the app twice, but it didn't help.
23 people found this review helpful
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PacificSource
March 18, 2019
Hello, We apologize for your inconvenience. Would you be willing to call/email us (https://pacificsource.com/contact-us.aspx)? Knowing more details (such as your memberID, etc), is very important to help us troubleshoot your issue. Thank you for your feedback.
Allissa Mitchell
March 29, 2024
Keep trying to pay my bill and every time the app crashes.
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Emma Schmoll
February 22, 2024
Not functional, when I select "find a doctor" the app crashes.
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What's new

This version makes several quality-of-life improvements, including input layout adjustments and minor bugfixes in our form areas. These fixes are critical in ensuring a smooth app experience.

Bugfixes include:
• Random crashes occurring for termed members on login, opening EOB pdf.
• Drug search name autocomplete list crashes under certain conditions.
• Random crashes occurring while attempting to add payment method.
• Ensuring text input fields allow proper focus and unfocus behavior.