Finnair

Finnair Plc

About this app

The Finnair app is a travel companion designed to give you peace of mind throughout your journeys, from preparing for the flight to landing at the destination.

CHECK-IN AND BOARDING PASS
You can check-in to your flights to most destinations and keep your boarding pass in your app.

FLIGHT INFORMATION
Get notified of boarding, delays and other important moments during your journey. Your flight details are also kept in the app, from baggage allowance to diet restrictions.

UPGRADE YOUR EXPERIENCE
We offer Business class upgrades, Economy Comfort seats and other extra services through the app, so you can customise the flight to your needs. You can pay with credit card, vouchers or Finnair Plus points.

BOOK FLIGHTS
Discover new destinations and deals through the Finnair app and automatically add the flights to your app.

ACCESS FINNAIR PLUS
Keep an eye on your Finnair Plus points, recent transaction and check tier benefits. By adding the flight to app while logged in, you ensure that you get all the points you're entitled to. Remember to join Finnair Plus if you're not a member yet - or use the app anonymously if you wish.

CUSTOMER CARE
Get in touch with our customer care experts through the call centre or Facebook Messenger.

AIRPORT SERVICES
Check the terminal maps through the app. When you arrive to Helsinki-Vantaa airport, we'll let you know where to find your luggage.

We are continuously working on new features to support you during your travels.

 

Ratings and reviews

Unusable. I am sitting in the airport trying to get info on my flight, and the app just keeps spinning and spinning. Easier to find info through an open source flight tracker website. Prior to this I have had issues with the app constantly logging me out, and asking if I want to accept cookies every time I open it.

It is a good app to book tickets as a youth but there is always something wrong with the internet connection. Sometimes after I fill all the items and click "Book Now" button, a page saying "connect to explore, check your internet connection and try again" appears. I have checked the connection and I am sure that there is nothing wrong with my connection. I even tried to used VPN but still the problem is not solved. Please help me (maybe not only me) with this problem and many thanks in advance.

Sadly the app is really poorly designed. It tries to get location access while it clearly doesn't need it. Instead of tricking users into giving up personal data please make the app robust and reliable. Things take very long to load, information is not clearly available. For example I can't easily see all the seats for a multi person booking. I also had to reload the app to see my boarding cards. Please invest in making this app actually useful.

What’s new

Improvements for entering passenger information.