
Tom Trissel
It worked for me for years until the recent update, March, 2025, which added more hoops to jump thru to connect & results in more errors & freezes. I'd be happier going back before the update, more reliable IMO. Hope that either the new version can be corrected or the older version offered again.

Kevin Thornton
Absolute garbage of software, look at the last time the app has been updated. It goes beyond an already annoying experince of a printer not printing. Connecting to the printer after the initial setup is nearly impossible from other devices. And after setup and being successfully connected, I just get "print failed" as a response. This is the equipment I received for my work from home job and it's going to cause a lot of issues.
97 people found this review helpful

Inga Hicks
Great printer, absolute HORRIBLE mobile app. To use the mobile app you have to scan a QR code to connect to the printer, which totally defeats the purpose of mobile printing. The printer from a PC is fast, crisp and efficient. This app would make printing and faxing easier if it worked properly. This app needs bug fixes and updates immediately. Otherwise it's useless.
87 people found this review helpful