Yesterday 2/8 I realized my app on my android phone had uninstalled and this new app lost ALL my saved information. Second, it took multiple times for the 3 digit Pin to work. Third, I got a parking ticket due to this crap. Fourth, Park X was not available on multiple occasions yesterday to take any of my phone calls. Last, who is going to reimburse me for the $25.00 parking ticket? I need. A response ASAP.
Rating drop because after last update, unable to connect to Passport to reset pin and app is now useless. UPDATE: Thank you, Passport, for helping with the issue. Two stars higher for review, since it's been good for me. Will monitor and update review.
Downgraded from 5 starts to 1 since the update. Cannot use the app--not allowing me to reload my balance. When I reported the issue, I received truly unhelpful one-sentence "advice" to from Passport Inc. I've submitted detailed info and screenshots on the various issues. Will update rating as needed pending better assistance from the service team.
This new update is terrible. Not only did I have to re-enter everything but it just works terrible now. Lots of trouble even paying for things in the new system.
What a rip off. For someone not from the area who will never need to use the app again I think it's unnecessary to pay the $10 minimum to use this app when I only needed $2 to park. Learn from honest apps like Parkmobile who only charge for parking when you really need it and doesn't require a minimum payment of $10!!
Very convenient. I installed the new version directly, not as upgrade from previous version. Works great. Allows me to buy more time remotely after previous session expires. I don't have to go back to my vehicle to extend time. Love it!
- Existing users will need to re-register on the new platform and add a credit card to their wallet
- Updated look and feel
- Enhanced account management
- Easier duration selection for parking sessions