Austin 311 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.
Updated on
Nov 21, 2023
Travel & Local
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Photos and videos
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted
See details
Ratings and reviews
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3.3
110 reviews
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Joe Sayre
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January 31, 2024
App is even worse since the redesign. Clunky, not enough options to report the problem. Then the city or parks does nothing about the problem
3 people found this review helpful
Basil Milanich
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December 22, 2023
They keep making it worse. At this time it says that any location in Austin (including the state Capitol) is "out of service area" so you can't make any requests. Our tax dollars at work.
3 people found this review helpful
Billy Te
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February 7, 2024
They recently made the app way worse. Can't even choose the location of the issue on a map anymore. APD is useless for all complaints. Why even bother reporting anything?
1 person found this review helpful
What's new
* Updates to handle new Austin 311 servers * New user interface with multilingual improvements