Austin 311

3.1
126 reviews
Government
10K+
Downloads
Content rating
Everyone
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About this app

Austin 3-1-1 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.
Updated on
Nov 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Photos and videos
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.1
123 reviews
Werner Schueller
October 3, 2025
this is how you tell the city of Austin what issues they can put aside and never have to look at again. any feedback such as 'no problems found' means the issue was made up and the picture you uploaded is fake.
14 people found this review helpful
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Erik Felthauser
June 10, 2022
App sucks. The categories are very limited and hard to locate. I should be able to search on a keyword and your app suggests appropriate categories. Where do i report a malfunctioning pedestrian cross signal, for example. Very disappointing!
15 people found this review helpful
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Clyde Rachal
April 19, 2024
It's useless. Keep posting about vehicles left parked in front of our facility for months at a time. We've watched them tow them in and bring people by to test drive and sell. They send someone out who cruises by and says there is no violation because there are no fir sake signs, and no sign of abandoned vehicles (they know that by cruising by. Also requested signs for limited time parking with no results. Thus app is an exercise in futility and should be discontinued
8 people found this review helpful
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What’s new

Bug fixes and performance improvements

App support

Phone number
+15129742000
About the developer
City of Austin Texas
311mobileappfeedback@austintexas.gov
P.O. Box 1088 Austin, TX 78767 United States
+1 512-972-9803

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