The map barely works, and you can't just type in an address. Horrible app. And, when you do get on submitted, the lazy #Austin311 employees just close the tickets without doing anything. That are holding up the standard of worthless governments.

Totally useless They just close the ticket as resolved. My kid's arm is broke now as a direct result from 6 years of complaints about a messed up sidewalk. Someone in my neighborhood has the Zika virus because of standing water thanks guys.

Request gets closed and ignored and unfixed just as soon as you post the request

Great App More cities should follow this model. Great way to quickly get tgings inproved around the city!

The great advancement in technology for a really great town of Austin this is a wonderful service

Requests ignored I submitted multiple requests, which I thought was great. Unfortunately, they just mark them as resolved and close them without actually fixing any of the issues. Worthless and a waste of time!