Pay Tel

Name: Pay Tel
Availability: InStock
Rating: 3.759999990463257 (970 reviews)
Author: Pay Tel Communications, Inc.

Pay Tel Communications, Inc.

970 reviews

Everyone

100K+

Downloads

Everyone

Users Interact

Learn more

About this app

Pay Tel provides customers with the ability to receive calls and messages from inmates at the detention facilities we serve.

The Pay Tel app provides the ability to be notified of messages instantly, send and receive messages, send photos, check your account balance and add funds to your account. Be sure to tap the Rise4Me link to find resources for housing, food, clothing, healthcare, jobs and more.

Pay Tel Connect™

Updated on

Jul 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

958 reviews

LoLow T

September 19, 2023

This app sucks. Spend 15-10 minutes typing something up and then try to send it and it disappears. Or trying to open the app and it won't even open, keeps giving an error option. Spend hours trying to open the app with no luck, even after Uninstalling the app and installing it, it still won't open, I've even clear the cache and cookies in my phone hoping that would help. I have called and made a complaint about the technical errors and seems to still not have been fixed. Please fix issues.

36 people found this review helpful

Pay Tel Communications, Inc.

September 21, 2023

We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at 8007298355.

Christy Mattox

December 4, 2022

It's hard to navigate through the app. You are supposed to be able to add contacts (searching by name) BUT where is the "search" option??? It's very slow & unorganized... In my opinion. This app could be so much simpler, if all options that are displayed worked. Some icons that you touch to navigate through the app don't work... I just feel like it could use some work within.

42 people found this review helpful

Pay Tel Communications, Inc.

December 16, 2022

With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.

Kellen Levinson

October 1, 2024

I have a google pixel 4, and the app has a few bugs but the most disappointing is that the "send photos" feature doesn't work at all. Photos simply will not attach, and it doesn't matter what folder from the phone's storage or camera is used. So a main feature is completely non-functioning for me. The text box often glitches and deletes your message (so I write my message elsewhere and paste it into the text box). Scrolling doesn't work unless you first zoom in. It's a broken mess.

11 people found this review helpful

Pay Tel Communications, Inc.

October 2, 2024

We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at 8007298355 so we can help resolve this issue.