
Alex Popescu
Unreliable delivery and app doesn't always work. 70% of the time the food is late, which is unacceptable given the 2 hour window they already give. It shows up cold. Sometimes clicking on an entree just throws a, something went wrong, error. There's no cart to add be able to buy multiple meals. Each item has it's own delivery fee. Customer support is hit or miss. Most times they just send a sorry. No refund, no discount for late food.
3 people found this review helpful

Laurie Ross
I want to star this more ... they used to have top-notch cs response, and I didn't mind the sometimes-tenuous communication with drivers as the service found its footing. The convenience of pre-selected offerings from good local restaurants is a fair tradeoff for infinite choices I had to figure out how to get. But lately there's no response to questions/issues, and the app glitches out at critical points. Come back, Peachd, I liked you!
1 person found this review helpful

Ellen Bauer
The restaurants they contract with are good, but by the time the food arrives (IF it arrives, and if it's what you ordered), it's often not in the best state, having been driven around in some dude's car for hours on end. If your food's late and you ask for updates, they say they're on their website, but they're not--they only provide an estimate of when something should arrive, not when it will arrive. Their customer service leaves much to be desired and is likely run by robots.
5 people found this review helpful